Client Technology Operations Developer

Reed Smith   •  

Washington, DC

Industry: Legal Services


Less than 5 years

Posted 420 days ago

This job is no longer available.


Firm Information

Reed Smith is a global relationship law firm with more than 1,700 lawyers in 27 offices throughout the United States, Europe, Asia and the Middle East.

Founded in 1877, the firm represents leading international businesses, from Fortune 100 corporations to mid-market and emerging enterprises. Its lawyers provide litigation and other dispute resolution services in multi-jurisdictional and other high-stakes matters; deliver regulatory counsel; and execute the full range of strategic domestic and cross-border transactions. Reed Smith is a preeminent advisor to industries including financial services, life sciences, health care, advertising, entertainment and media, shipping and transport, energy and natural resources, real estate, manufacturing, technology, and education. For more information, visit

Position Summary


The Client Technology Operations (CTO) Developer position is responsible for technical support, application development, implementation, and ongoing enhancements.  The position provides technical responsibility and analysis for Reed Smith’s Client Technology Solutions (CTS) product suite and related applications.  The CTO developer acts as a resource to others within and outside of the group and department, and is also responsible for varying levels of project management and client needs analysis.

Essential Functions

nCustom Application Creation: Develop custom applications (primarily web-based) for use by staff, attorneys and clients.  Including, but not limited to, all phases of the solution’s lifecycle from ideation through maintenance.

nSystem Integration and Augmentation: Extend, enhance and integrate systems (Relativity, SharePoint, Custom) within the Reed Smith environment with each other and future systems.  Including understanding and working with 3rd party application APIs and source code, data integration via SQL, JSON and XML, extending application functionality via vendor approved methods and best practices.

nData Analysis and Visualization: Analyze large data sets to identify trends and then visualize the data and trends using Excel, HTML5 charts and graphs, Python, MATLab, R, SQL and TSQL.

nSystem Administration: Assist in administrating and maintaining large installations of third party solutions such as Relativity and SharePoint.  This includes patch management, upgrades, issue troubleshooting, performance and resource management, and general system health checks.  

nProficient in the following development languages: jQuery/JavaScript, VisualBasic.NET, C#, SQL, T-SQL, CSS, Python

nProficient in developing: Single Page Web Applications, Service Based Applications, Object Oriented design patterns, n-tier applications and custom libraries.

nA working knowledge of Microsoft SharePoint and supporting technologies including: SQL Server, Internet Information Server, Active Directory, Microsoft Office desktop application integration with SharePoint, Windows Workflow Foundation, Server farm design concepts, Windows networking principles

nA working knowledge of kCura Relativity and supporting technologies.

nWorking experience using Microsoft SQL Server Reporting Services (SSRS)

nIdentify improvements where necessary to existing procedures and practices related to application development

nProvide off-hours and weekend technical support as required.

nTake ownership of particularly confidential, high-profile, or otherwise sensitive projects, users, and requests, keeping the CTO Manager or other personnel up to date as appropriate.

nWork with other teams to develop efficiencies in existing firm processes through the use of application automation and integration.

nRemain current on relevant technologies and industry standards through networking, as well as formal and informal training/education.


Education:  BS in Computer Science or equivalent.  Additional training, educations, and/or certification in relevant areas preferred.


  • 3 to 5 years of development experience
  • 3 to 5 years of large system administration
  • 3 to 5 years development experience within the Microsoft .NET Framework
  • 1 to 3 years development experience with HTML5, CSS and jQuery
  • 1 to 3 years experience working with Microsoft SharePoint


  • Understanding of relational database concepts and ability to apply these concepts in building data models
  • Proven experience in graphical user interface design
  • Proven ability to work independently and as a team member
  • Ability to be flexible and work analytically in a problem-solving environment
  • Good communication (written and oral) and interpersonal skills
  • Good organizational, prioritization, multi-tasking, and time-management skills
  • Ability to effectively interact with all organizational levels
  • Demonstrated ability to meet deadlines



Supervisory Responsibilities:  None

Equipment To Be Used:  Personal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, etc.

Typical Physical Demands: Manual dexterity sufficient to operate standard office equipment.

Typical Mental Demands: Able to deal with stress associated with fast-paced work environment.  Multiple priorities/tasks.  Make judgment decisions and adapt to changing work situations.  Grasp and apply new ideas.  Communicate with various personalities at all levels.

Working Conditions: Works in typical office setting.  Occasionally called upon to work hours in excess of your normal daily schedule.