Client Support Technician - MS0325131

Parallel Partners   •  

Milwaukee, WI

Industry: Technology


Less than 5 years

Posted 25 days ago

  by    Raul Garcia

Client Support Technician

***Company has experienced significant growth, having doubled in size the last 5 years!***

We are looking for Client Support Technicians to handle client interactions, issue investigation and resolution, and support-related development in a large-scale, state-of-the-art, multi-asset order management system.


-Answer email and (less frequently) phone calls from clients for general application support and troubleshooting.

-Investigate issues (using system logs, database querying, etc.).

-Monitor and test software solutions.

-Customize client specific exports, reports and configurations.


-At least one year of experience within IT (software development in a JVM language, QA or similar).

-Fluency with the Linux/Unix command-line environment.

-Good SQL knowledge and skills.

-Very good communication and interpersonal skills.

-Strong analytical and problem-solving skills.

-Prior experience with trading software a plus.

-XML knowledge a plus.

Keywords: Milwaukee WI Jobs, Client Support Technician, Support, Python, Bash, SQL, JVM Language, Linux/UNIX Command Line, Wisconsin Recruiters, Information Technology Jobs, IT Jobs, Wisconsin Recruiting

If you are an employer and recruiting for similar IT professionals / positions, please contact our Technical Recruiters. We are a national IT Recruiting Firm / Agency specializing in full-time direct hire Information Technology employment opportunities.

Company Will Sponsor Visas! Company Will Relocate Candidates!

"PLEASE DO NOT APPLY" If You Are A Consulting Firm, Third Party Recruiter Or Seeking Corp-To-Corp; W-2 Direct Hire Only.


$80K - $100K