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Client Success Account Manager - Social Division in New York, NY


New York, NY 10001
7w ago


$105K - $120K



Account Management


Less than 5 years

Job Description

Job Description

The Client Success Account Manager role is a fast-tracked position to develop a career in client growth, account management, and sales leadership. Positioned within Meltwater's fastest-growing division, the Social Solutions Team, we are a full suite business-to-business Social Media solution, helping brands research, monitor, analyze, and manage social media channels and conversations.

This is a business-to-business sales and account management role that involves working with existing clients to help them optimize their Meltwater subscription and strategically expand the size of your portfolio over time. This position deals with account renewals, account growth via upselling and cross-selling, and consultative selling.

Our clients are typically in the Marketing, Social Media, and Digital Departments, and we work directly with decision-makers in a very consultative fashion. Meltwater isn't a service that is used by just one industry,

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Valid through: 2020-2-21

About Meltwater Group

Meltwater is water released by the melting of snow or ice, including glacial ice, tabular icebergs and ice shelves over oceans. Meltwater is often found in the ablation zone of glaciers, where the rate of snow cover is reducing. Meltwater can be produced during volcanic eruptions, in a similar way in which the more dangerous lahars form. When meltwater pools on the surface rather than flowing, it forms melt ponds. As the weather gets colder meltwater will often re-freeze. Meltwater can collect or melt under the ices surface. These pools of water, known as subglacial lakes can form due to geothermal heat and friction. Meltwater provides drinking water for a large proportion of the worlds population, as well as providing water for irrigation and hydroelectric plants. Some cities around the world have large lakes that collect snow melt to supplement water supply. Cities that source water from meltwater include Melbourne, Canberra, Los Angeles, Las Vegas amongst others.
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