Industry: Professional, Scientific & Technical Services•
5 - 7 years
Posted 37 days ago
What you will be doing
Client Services Manager- Liaison between client and team members
Develops strong working relationships with assigned clients and FIS resources
Demonstrates financial management and revenue achievement of assigned territory through use of appropriate tools to track accounts receivable, calculate service level credits and billing.
• Reviews variance reports and invoices, conducts periodic billing reviews, ensures credits, write-offs and payments are properly applied, works with assigned clients, managing director/relationship manager or billing team to resolve billing issues and at times functions as a collection agent.
Provides oversight on commitment requests including setting up commitment in system, participating in project kickoffs to ensure understanding of project expectations and scope, ensures proper resources are assigned, monitors target dates and ensures billing is accurate and on time.
May participate in business reviews to learn about clients’ strategic direction as well as gain a good understanding of the products and/or services FIS is offering.
What you bring:
Communicates ideas both verbally and in written form in a clear, concise, and professional manner
Requires good working knowledge of FIS systems as well as the industries in which FIS competes for business
Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally
Requires human relations, negotiation and documentation skills
Flexibility, versatility, dependability
What we offer you
A broad range of professional education and personal development possibilities – FIS is your final career step!
A competitive salary and benefits
The chance to work on some of the most challenging, relevant issues in financial services & technology
A fantastic range of benefits designed to help support your lifestyle and wellbeing
Great work spaces with dedicated and motivated colleagues
A work environment built on collaboration, flexibility and respect
Job ID #: JR65528