Client Receivables Manager ( Collections )

5 - 7 years experience  •  Legal Services

Salary depends on experience
Posted on 11/11/17
Saint Louis, MO
5 - 7 years experience
Legal Services
Salary depends on experience
Posted on 11/11/17

Polsinelli is seeking a Client Receivables Manager position in the St. Louis office. This position is primarily responsible for addressing specialized needs of the Firm Client Inventory Management. This includes, but is not limited to, analyzing Client account receivable and work in progress profiles, working closely with Billing Attorneys, reaching out to Client contacts to ensure timely payments of outstanding invoices, successfully resolving difficult to collect receivables, and providing firm leadership with information, analysis and action plans regarding Client payment trends, risks and challenges.

Responsibilities:

Lead and/or assist with all aspects of collections with a focus on delinquent accounts and response to Client and Billing Attorney inquiries in an effective, efficient, and professional manner

Maintain constant communication/interaction with Clients and Billing Attorneys regarding status of inventory

Provide regular (at least monthly) update information to Billing Attorneys regarding the status of their Client inventory positions 

Assist the Director and the Team in efforts to provide better forecasts and achieve monthly revenue goals.

Deliver a high level of service to ensure Billing Attorney and Client satisfaction while exercising appropriate discretion and independent judgment in the execution of said duties

Maintain accuracy and efficiency when working with a high volume of assigned billing attorneys and clients

Work closely with the billing team to ensure that all invoicing is efficiently delivered to Clients, and any concerns or changes needed are quickly addressed

Proactively identify inventory trends, risks and challenges and develop sensible action plans to address them

Assist the CFO and Director with adherence to Firm policies and procedures to drive positive inventory management and turnover results.

Focus on reducing the average AR write-offs of the Firm while at the same time minimizing AR that is over 90 days old

Work to help develop improved work flow methods for common AR tasks that will minimize time required of Billing Attorneys for request/approvals but still maintain appropriate internal controls

Build effective working relationships with cross-functional support departments and team members

Meet regularly with firm leadership to discuss potential at risk accounts and develop action plans to address issues in a prompt and effectual way

Work with Credit Manager to ensure that clients are regularly vetted for potential financialrisk

Interact closely with the cash applications team to ensure timely and accurate postings of client payments

All other duties, as directed by the Director, to ensure the success of the department and Firm

 

 Qualifications:

Bachelor's degreepreferred and 5 or more years of related experience in law firm collections and/or business to business collections.

Excellent organizational skills and a keen attention to detail and quality

Excellent verbal and written communication / presentation skills

Strong demonstrated relationship building skills

Highly motivated with ability to drive results and work on multiple projects with minimal supervision

Ability to work in a team environment with changing priorities and time pressures

Strong demonstrated work ethic

Highly proficient with Microsoft Excel and Microsoft Word

Experience with Elite and ARCS is a plus

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