Client Partner

  •  

New York, NY

Industry: IT Consulting/Services

  •  

15+ years

Posted 157 days ago

  by    Sunil Gandhi

The Role is responsible for: 
• Establishing and managing the overall client relationship with key decision makers, mainly dealing with CEO & CIO. 
• Establishing and building "trust" and leveraging client context by understanding client's overall business goals. 
• Positioning as a Strategic IT partner and identifying avenues to implement IT solutions. 
• Directing and managing the overall client relationship to include work quality and customer satisfaction. 
• Managing the account teams to meet and exceed client expectations. 
• Contributing to new business development efforts, partnering with sales teams, to enhance and broaden the relationship. 

Must bring top-notch consulting /relationship management skills and a deep appreciation of IT tools, techniques, systems and solutions. The position will be held accountable against Measurable Revenue/Profit Growth within set timelines. 

Desired Skills and Experience 


Candidate Qualifications: 
• A minimum of 15 years of experience in a client facing role in the IT professional services or management consulting firm, 
• Proven track record in client relationship management, business development, and sales. 
• Past experience managing a client P&L, including reporting and metric assessment for the account. 
• Knowledge of Client context and client engagement guidelines including organizational sensitivities to consistently look for new solutions. 
• Specialized knowledge of industry analytics and is able to use trends to forecast and provide inputs within the organization to come up with right solutions