Client Manager / Associate Client Manager - Client Services & Sales

5 - 7 years experience  • 

Salary depends on experience
Posted on 03/21/18
Woonsocket, RI
5 - 7 years experience
Salary depends on experience
Posted on 03/21/18

Client Manager/Associate Client Manager - Client Services & Sales - 9878

At Nielsen, we work with U.S. retailers to help them understand their consumers, attitudinally and behaviorally, and to optimize their business across the store. On the Nielsen Retail Team you will work face-to-face with major retail players and identify solutions to help answer stakeholder business issues, as well as develop hypotheses that may be considered for validation. Every day brings a new challenge when working in the fast paced retail environment. Be curious. Be collaborative. Be forward thinking.  Join the Retail Team and work with our clients as a consultant, a problem solver, voice of the customer and the voice of Nielsen at our clients. This is a Nielsen onsite position supporting the CVS Customer Research team.

When you join the Nielsen team, you’re signing up for an experience that requires flexibility, curiosity, intuition and passion. As a Client Manager/Associate Client Manager you will…

  • Be primarily responsible for conducting ad hoc qualitative and quantitative market research
  • Develop research plans that address client objectives and outline a path to discovery
  • Independently complete analyses using Nielsen’s proprietary tools and secondary data to develop insights that drive client outcomes, as well as platforms licensed by CVS Health, for example, to conduct online communities.
  • Drive engagement on client and internal Nielsen strategic projects and initiatives
  • Develop expertise and ability to advise industry leading clients on the voice of the customer and potential impact on strategic planning marketing plans and industry trends, participating in client discussions and presentations as applicable
  • Build strong partnerships with clients and internal stakeholders, establishing yourself as a trusted advisor to your clients
  • Identify opportunities to collaborate across Nielsen teams and drive sales with clients

 

General Skills              

  • Ability to develop both qualitative and quantitative market research studies
  • Strong logic, deductive reasoning, problem solving and critical thinking skills. You will be tested.                                                                     
  • Skilled & polished communicator, including client presentations                                                                                          
  • Able to synthesize data, isolate insights from findings, & simplify the aggregate to craft and present a compelling story that addresses business objectives findings to solve client business issues                                                                                        
  • Able to take and synthesize critique
  • Able to maintain positive client relationships in complex situations & resolve client issues
  • Intermediate project management skills and ability to manage multiple priorities
  • Able to work collaboratively with internal & external teams
  • Strong sense of urgency and accountability to drive client outcomes

 

Background and Technical Skills

  • Bachelor's Degree Required
  • 5+ years’ experience required  
  • Strong analytical aptitude and intuition
  • Highly Proficient in Microsoft Office software      
  • Related industries include: Consumer Packaged Goods, Retail, Consulting, Information, Sales, Analytics
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