Client Director in Virtual / Travel

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Information Technology   •  

8 - 10 years

Posted 8 weeks ago

The Client Director is a member of the D&B Government Solutions business unit and is responsible for selling D&B data, insights and analytic solutions & services to Canadian federal, provincial and local government agencies.

Position responsibilities:


Sales – Closely align with internal senior D&B sales leaders and peers to achieve sales targets for assigned accounts. Leverage skills and industry experience to develop and implement sales strategies to drive long term sustainable sales and revenue growth, while building a most trusted relationship with assigned clients. Building and maintaining customer relationships throughout the client organization.

Customer Relationships – Responsible for building strong relationships with senior executives throughout a portfolio of assigned government agencies, while identifying opportunities by providing valuable solutions in across the spectrum of D&B data and services. Leverage knowledge of marketplace challenges and opportunities to build trust and respect with our customers.


Account Planning – Lead account planning activities with team leader and other sales support team members through quarterly detailed account planning process. Account Planning will include: sales forecast, key insights from the client's solution reviews, assessment of account needs, proposed steps for growing account spend including the introduction of new products/solutions/services and the pursuit of new programs.


Performance – Responsible for meeting and exceeding overall sales target through the retention and growth of assigned accounts. Measure and communicate progress against monthly targets by accurately and timely reporting/forecasting.

Position Requirements:

  • Demonstrated success in working with government clients in the assigned vertical and meeting sales targets
  • Ability to establish genuine relationships with senior executive decision-makers and stakeholders of major accounts
  • Excellent leadership and influencing skills with the confidence and maturity to have instant credibility at all levels of an organization, both internally and externally
  • Solid commercial and financial awareness with capable knowledge of complex negotiations process
  • Passionate about delivering a 'best-in-class' customer experience
  • Proven history of quota over-achievement in a direct sales environment
  • Minimum of 7-10 years of experience
  • Strong written and verbal communication skills
  • Solid planning and project management skills
  • Results-oriented individual able to establish own priorities
  • Passionate about improving government programs through data and analytics
  • Curious about the workings of the assigned government agencies and actively monitors agency plans, funding, initiatives, and oversight organizations for new business opportunities
  • Bachelors Degree from an accredited University
  • Position located in Ottawa
  • Must be able to obtain/maintain a Canadian Government Issued Clearance