Client Delivery Manager

Insight Enterprises Inc

$90K — $130K *

clock 2 months ago

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8 - 10 years of experience

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Job Description

Requisition Number: 99153

Location: You will have the flexibility to work fully remotely, with occasional on-site presence required.

Insight at a Glance
  • 14,000+ engaged teammates globally
  • #20 on Fortune's World's Best Workplaces™ list
  • $9.2 billion in revenue
  • Received 35+ industry and partner awards in the past year
  • $1.4M+ total charitable contributions in 2023 by Insight globally


Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role

As a Client Delivery Manager, you will focus on successful customer experiences and will directly interact with our customers, Service Delivery, Practice teams, and sales to deliver the highest quality of services and customer experience. We will count on you to be focused on scaling the company's services portfolio to meet our customers' business demands. Along the way, you will get to:

  • Engage regularly, often daily, with the customer to provide the best customer experience.
  • Bring a high sense of urgency around role & charter - understand that Customer Success is the #1 core value of Insight Canada
  • Maintain customer relationships and cadence at the IT leadership and C-suite levels.
  • Measure and evaluate customer satisfaction (CSAT) and respond to CSAT results and responses.
  • Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.


What we're looking for
  • Minimum of 10 years' experience in the IT industry, preferably with knowledge of IT infrastructure and business applications.
  • Minimum of 5 years' experience in a Service Delivery, Account Manager, or Operations Management role or similar position.
  • Excellent written and spoken communication skills in English.
  • Enthusiastic team player with openness and willingness to share ideas.


What you can expect
We're legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:
  • Freedom to work from another location-even an international destination-for up to 30 consecutive calendar days per year.


But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don't feel like your skills are a perfect match - we still want to hear from you!

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.




Insight Enterprises Inc Careers



Join the dynamic team at Insight Enterprises Inc, a leading provider in IT solutions and services globally. As a hub of innovation and leadership, Insight Enterprises Inc offers unparalleled job opportunities for professionals eager to drive technological advancements and transformative solutions.

Work You’ll Do

At Insight Enterprises Inc, you will be part of a culture that thrives on diversity, professional growth, and collaborative success. Our team is dedicated to fostering an environment where creativity and innovation meet to deliver outstanding results for some of the most well-known companies worldwide.

Lead in a Unique Market Position

Insight Enterprises Inc stands at the forefront of the IT industry, blending cutting-edge technology solutions with deep industry expertise. This unique position allows our team to lead and excel in digital innovation, making us a prime destination for those looking to impact the tech landscape significantly.

Engage with a Global Team

Collaborate with a global network of professionals who are leaders in technology and business strategy. Our diverse team of over 11,000 members worldwide offers a rich environment for networking, sharing ideas, and pushing the boundaries of what's possible.

Insight Enterprises Inc Career Opportunities

We are continuously expanding our team and looking for talented individuals who bring a passion for technology and a drive for excellence. Whether you’re seeking a position in management, engineering, sales, or customer support, Insight Enterprises Inc provides a platform to enhance your career.

Innovative Work

Join us and contribute to projects that redefine industry standards and lead to real-world solutions. At Insight Enterprises Inc, innovation is at the core of what we do. We encourage our team to bring fresh ideas that pave the way for technological advancements and improved client solutions.

Be Part of a Great Team

At Insight Enterprises Inc, we believe in the power of our people. We are committed to providing our employees with the benefits and support they need to thrive both professionally and personally. From comprehensive health benefits to professional development and leadership training, we invest in our employees' futures.

Internship and Employment Opportunities

Start your career with Insight Enterprises Inc through our internship programs or full-time employment opportunities. We offer positions that challenge your skills and allow you to grow with the company. Our hiring process is designed to identify and foster leadership potential and to equip you with the necessary tools for a successful career.

Stay Connected

Join Our Team

Explore the various job opportunities at Insight Enterprises Inc by searching open positions that match your skills and interests. We are looking for innovative, curious, and driven team players who are ready to make a significant impact.

Keep Up to Date

Stay informed with the latest career tips, industry insights, and company news—all from the team at Insight Enterprises Inc. Our careers blog is your go-to resource for everything from resume tips to interview preparation.

Job Alert Emails

Customize your subscription to receive job alerts and insider information tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Insight Enterprises Inc.

Join Insight Enterprises Inc today and be part of a team that values innovation, leadership, and diversity. Shape your future in an environment where your work makes a real difference.
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Total value of jobs:
$123,293,075
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Total Jobs:
118
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Average Pay:
$128,967
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% Masters:
22%

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