Client Advisor at California Manufacturing Technology Consulting in Torrance, CA

Responsibilities:

• Participate in industry sector associations and events to generate leads, cultivate partnerships and gain referrals to achieve sales goals
• Develop referrals and referral sales through existing accounts and client contacts
• Use CMTC sales processes and best practices to generate business, manage delivery, and collect client impacts.
• Attend team meetings and training sessions to build capabilities
• Communicate a strategic vision to CEO’s accompanied by innovative service proposals to show CMTC has the solutions to resolve client problems
• Create strategies to provide an improvement and growth roadmap for proactive accounts
• Establish a reputation as a trusted advisor
• Set and manage client expectations to assure high customer value
• Collaborate with internal team members, managers, delivery partners, and clients
• Embrace CMTC’s team norms and core values
• Document client activity in CMTC’s Client Relationship Management System (e.g., Salesforce)
• Understand how to sell partnership funding programs to eligible clients
• Build teamwork and develop strong communication among team members
• Develop a quarterly plan to achieve goals for clients surveyed, client impact and satisfaction
• Provide client support for CMTC partnership activities (e.g., support for funding proposals, participation on panels, etc.)
• Participate in industry events to promote the CMTC brand (e.g., Manufacturing Day).
• Other duties as assigned

Qualification Requirements:

Education and Experience:

• A Bachelor’s Degree, MBA preferred
• A minimum of 10 years' experience in the manufacturing industry is desired.
• Minimum of 7 years experience in a professional services firm (Consulting services and/or IT services) selling & client management role
• Demonstrated successful sales process execution

Ability To:

• Understand manufacturing, industry trends, and associated business issues
• Discover personal and corporate change drivers
• Understand the budgeting and corporate decision-making process
• Assess manufacturing client challenges and growth opportunities
• Write effective consulting services proposals.
• Sell based on value proposition rather than price.
• Establish and manage customer expectations
• Manage a diverse portfolio of large and micro-sized manufacturing clients
• Utilize Microsoft Office Suite, SharePoint, project management & CRM software
• Well organized and detail-oriented
• Attend regular meetings at Torrance HQ and other So Cal partner offices and events