Claim Specialist - Casualty Claims

National Interstate   •  

Parsippany, NJ

5 - 7 years

Posted 269 days ago

This job is no longer available.


Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group, a Fortune 500 company.

We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.

The Alternative Markets Division of Great American Insurance Group is a leader in the development of long-term, profitable captive partnerships with agents, associations, and large accounts (via group or single entity captive structures). 

We are also building non-captive program partnerships with retail agents who have distinguished themselves as experts in a particular class or industry.

Alternative Markets is currently searching for a Casualty Claim Specialist.  


  • Investigates and maintains claims.  Reviews and evaluates coverage and/or liability.  Secures necessary information (i.e., reports, policies, appraisals, releases, statements or other documents) in the investigation of claims.
  • Works toward the resolution of claims files, and attends arbitrations, mediations or trials as necessary.
  • Will affect settlements/reserves within prescribed limits and submits recommendations to supervisor on cases exceeding personal authority.
  • Ensures that claims payments are issued in a timely and accurate manner.
  • Ensures compliance of claims handling pursuant to all state, legal, statutory and regulatory bodies to comply with all company procedures and requirements.
  • Provides technical advice to lower level positions and other functional areas.
  • May lead the work of others (mentors, prioritizes, delegates and reviews assignments).
  • Must obtain state adjusting licenses where required.  
  • Performs other duties as assigned.


  • Bachelor's degree and a minimum of 6 years handling casualty claims or equivalent work experience. 
  • Must have have strong skills in customer service, computers, verbal and written communications, time management, and organizational skills. 
  • Able to perform work with limited supervision within prescribed claims authority. 
  • Will be viewed as a senior resource within their area of expertise.