Citrix Engineer in Southfield, MI

$80K - $100K(Ladders Estimates)

Secure24   •  

Southfield, MI 48076

Industry: Technical Services

  •  

5 - 7 years

Posted 56 days ago

JOB SUMMARY:

The Citrix Engineer is responsible for the implementation and ongoing support of multiple customer Citrix environments hosted by Secure-24.

DAILY ROLES/RESPONSIBILITIES:

  • Implement application and virtual desktop solutions using the entire Citrix portfolio (XenApp, XenDesktop, Provisioning Services, StoreFront, NetScaler, etc.)

  • Experience implementing Citrix solutions that address complex customer issues across multiple verticals such as: Healthcare, Insurance, Government, Finance, Engineering, etc.

  • Implement multiple Data Center deployments of Citrix using NetScaler Gateway integration for secure remote access.

  • Implement XenApp/XenDesktop across multiple Data Centers.

  • Implement Provisioning Services across multiple Data Centers.

  • Strong experience implementing and supporting both IMA and FMA Citrix architectures.

  • Assist with day to day operations of Secure-24 Managed Citrix environments.

  • Maintain Operational Excellence by helping to define and execute daily activities following Citrix best practices.

  • Be able to effectively manage and work a ticketing support queue as part of daily activates.

  • Troubleshoot and assess performance issues using common Citrix utilities and/or 3rd party tools when appropriate.

  • Ability to work closely with Project Managers and resources across multiple teams to drive customer projects to 100% completion.

  • Create and maintain support documentation that will be used by both engineers and the Integrated Operations Center (IOC) while troubleshooting customer issues.

  • Perform customer discoveries and document environment as part of onboarding process.

REQUIRED EXPERIENCE

  • 4+ years of experience supporting enterprise Citrix environments.
  • 4+ years of experience supporting complex Windows server environments.
  • Strong experience working with the following Citrix technologies
  • XenApp (IMA and FMA)
  • XenDesktop
  • Provisioning Services
  • StoreFront
  • Web Interface
  • Citrix Licensing
  • NetScaler
  • Experience working with enterprise class Hypervisors such as VMware.
  • Experience integrating Citrix imaging solutions such as Machine Creation Services and Provisioning Services with VMware.
  • Strong experience working with Active Directory Group Policies.

DESIRED EXPERIENCE

  • In addition to the above, 1 year of experience implementing and supporting AppSense and/or RES Workspace Manager.

DESIRED CERTIFICATIONS

  • Application and Desktop Virtualization
  • Citrix Certified Associate (CCA-V)


Valid Through: 2019-10-21