Citrix Engineer

  •  

Pittsburgh, PA

Industry: Technology

  •  

Not Specified years

Posted 85 days ago

  by    Siva Kumar

Description

?       Provide exceptional customer services via phone and email, and in person as appropriate

?       Mitigate difficult customer situations through conflict resolution strategies

?       Writes clear and concise reports

?       Regularly uses active listening skills

?       Identifies opportunities to reduce waste and increase efficiency

?       Anticipates and overcomes barriers

Familiarity with:

  • Citrix XenApp/XenDesktop
  • VMware View

 

 Optional Skills

  •         MS SQL
  •         Clustering
  •         NetScaler
  •         IGEL

 

Skilled In the following:

Hypervisors

  • ESXi
  • Hyper-V
  • Windows Server
  •         Active Directory
  •         File Servers
  •         Clustering
  •         Group Policy

Teamwork

?       Works with Project Manager to ensure successful implementation of Projects

?       Takes a mature approach to differences of opinion

?       Willingly shares information and expertise with others

Skills\Characteristics

?       Maintain customer service as the first and foremost priority Must have superior written and verbal communication skills Must be able to work on-site daily in our Cranberry location (Pittsburg)