Cisco Infrastructure Engineer

Less than 5 years experience  •  Financial Services

Salary depends on experience
Posted on 10/24/17
Davenport, IA
Less than 5 years experience
Financial Services
Salary depends on experience
Posted on 10/24/17

Working with current and prospective clients of the Firm, use your talent to provide technology support to launch implementations, provide training and troubleshoot hardware and software issues for a variety of companies. Learn and grow your credentials by attending professional conferences, obtain certifications to expand your professional knowledge of network administration.  The Technology Solutions - Cisco Infrastructure Engineer will work as a business advisor to provide timely, high quality client service to our mid-market clientele. The successful candidate will have excellent communication skills (written and oral), problem solving skills, a strong work ethic, and good client relations.  


Responsibilities include:

  • Designing IT solutions with an emphasis within Cisco on standards and best practices

  • Manage the installation of Cisco infrastructure equipment, servers, personal computers, and software at client sites

  • Identifying and escalating cross selling opportunities

  • Establishing rapport and trust with key client decision makers

  • Meet with prospective clients, evaluate needs via technical assessments and deliver appropriate recommendations

  • Work closely with the Firm’s sales team to identify prospective clients 

  • Excellent verbal, written and interpersonal communication skills and ability to interact with external clients

  • Ability to multi-task and manage a variety of projects at once

Basic Qualifications:

  • Bachelor's degree in Information Technology or related field

  • Minimum two to three years’ experience with Cisco Systems related network design leveraging Windows, thin computing, networked storage and virtualization

Preferred Skills:

  • IT consulting experience with mid-market clients a plus

  • MCSE 2008 and/or CCNA certification

  • VMware & SSAN experience

  • Thin Client technologyexperience a plus

  • Strong customer service orientation

  • Strong problem solving skills and ability to provide hands-on technical support

  • Willingness to work out of various client offices

  • Willingness to travel throughout the regional area as needed

Job ID RSM1109

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