Cisco Collaboration Engineer

Confidential Company  •  Boston, MA and 2 other locations

5 - 7 years experience  •  IT Consulting/Services

$130K - $160K
Posted on 06/20/18 by Matthew Hales
Confidential Company
Boston, MA
5 - 7 years experience
IT Consulting/Services
$130K - $160K
Posted on 06/20/18 Matthew Hales

Our Client, a leading Cisco Gold Partner, is seeking a Sr. Cisco Collaboration (UC) Engineer in Boston or Hartford, CT. This is a full time role and will be part of the Professional Services Team working on delivering, implementations, upgrades, troubleshooting, and general maintenance. 

  • Delivering projects through Statements of Work transactions on time and under budget
  • Work with clients to structure project success to align with business goals:
    • Lead discovery meetings and participate in detailed design whiteboard sessions.
    • Defines design requirements and articulates the designed solution to the client
    • Validates architecture
  • Maximize customer loyalty through highly effective communication, precise work, exacting deliverable standards, and exceeding expectations during every phase of engagement. 
  • Work parallel with Project Leaders, Coordinators, and Management in developing and delivering project documentation and UC trainings as per the defined project deliverables.

Required Skills

Requirements:

  • A minimum of5years progressive workexperiencewith Cisco Unified Communications product suite including, but not limited to:
    • Cisco Unified Communications Manager
    • Cisco Unity Connection
    • Cisco Unified Presence.
    • Cisco Unified Contact Center Express
    • Cisco Voice Gateways (PRI, CAS, FXO, FXS)
    • Cisco Unified Communications Manger Express (CME)/Unity Express (CUE)
    • Expressway, MRA, B2B
    • TMS/TMS-XE/Conductor/Telepresence Servers
    • IX/DX/SX Video Endpoints
    • WebEx/Jabber/Spark
  •  Must be able to work well with other team members in a collaborative fashion, fostering learning and knowledge sharing to complete customer projects and equally be able to work solo with limited supervision and project oversight
  • Must have “hands-on” technical expertise
  • Excellent communication and documentation skills
  • Excellent customer facing skills
  • Cisco CCNP – Voice mandatory, CCIE –Voice Written preferred
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