Title: CISCO Architect
Work Location: Newport Beach, CA 92660
Interview : Telephonic and Skype/ Webex
Duration : 12 + months
· Configuring and troubleshooting Cisco Unified Contact Center Enterprise (UCCE)/ICM /CVP
· Configuring and troubleshooting the Cisco VXML /Voice Gateways
· Troubleshooting ICM PGs and CTI components used in a UCCE environment
NLB Services is a fast growing consulting, technology and business process services company. Founded in 2007, we have a rapidly growing team of 1800+ motivated and talented people – 1500+ North America basedclient facing technology and process experts and 350+ strong back-office team.
Companies can succeed only when they continuously transform them by embracing process and digital transformation. All aspects of business – customer experience, procurement, manufacturing, sales, service, human resources and finance – need continuous innovation. NLB Services not onlybrings the framework for change management to the table but also ability to execute by providing the functional, technical and analytics talent to its clients.