CIMD - Quality Assurance - Vice President

The Goldman Sachs Group, Inc   •  

Dallas, TX

Industry: Finance & Insurance

  •  

11 - 15 years

Posted 55 days ago

MORE ABOUT THIS JOB

CONSUMER AND INVESTMENT MANAGEMENT DIVISION (CIMD)

The Consumer and Investment Management Division includes Goldman Sachs Asset Management (GSAM), Private Wealth Management (PWM) and our Consumer business (Marcus by Goldman Sachs). We provide asset management, wealth management and banking expertise to consumers and institutions around the world. CIMD partners with various teams across the firm to help individuals and institutions navigate changing markets and take control of their financial lives.

CONSUMER

Consumer, externally known as Marcus by Goldman Sachs, is comprised of the firm's digitally-led consumer businesses, which include our deposits and lending businesses, as well as our personal financial management app, Clarity Money. Consumer combines the strength and heritage of a 150-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. Through the use of machine learning and intuitive design, we provide customers with powerful tools that are grounded in value, transparency and simplicity to help them make smarter decisions about their money.

RESPONSIBILITIES AND QUALIFICATIONS

HOW YOU WILL FULFILL YOUR POTENTIAL

  • Establish QA First Line of Defense monitoring and controls across multiple product lines by applying aspects of the Operational Risk Management (ORM) Framework, including risk and control self-assessments, risk events and key risk indicators
  • Identify root cause of quality issues discovered through the review process and present recommendations for improvement
  • Conduct risk assessments of major business initiatives and ensure appropriate controls are implemented
  • Manage Quality Assurance associates across multiple product lines and ensure all required monitors are performed as expected
  • Demonstrate strong written and verbal communication skills to discuss major trends and possible remediation action
  • Partner with Business Risk Office and Compliance teams to ensure remediation activities are tracked and resolved within established SLAs
  • Ensure that critical information is communicated to leadership in an accurate and timely fashion

BASIC QUALIFICATION'S

  • 10+ years of experience in a QA, process improvement or risk/compliance role at a financial institution
  • 5+ years of management experience
  • Results and delivery orientation, as indicated by progressively larger management responsibilities
  • Excellent interpersonal, organizational, verbal and written communication skills
  • Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint)
  • Bachelor's degree in finance or a related field or equivalent military experience
  • Experience driving organizational change in a dynamic environment
  • Knowledge of consumer banking including regulations, compliance, policies, process and procedures
  • Experience in ORM and executing compliance methods


Job ID 2019-53348