Child Protective Services Casework Supervisor

DAS for Information Technology - 103

$77K — $103K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 8 years of relevant education and professional experience in social work, including 2 years as a fully licensed social worker (LSW).
  • Master's degree preferred.
  • Recent experience in child welfare casework is a plus.
  • Familiarity with MACWIS/Katahdin is a strong preference.
  • 4 years as a fully-licensed social worker is advantageous.

Responsibilities

  • Plan, coordinate, direct, and monitor caseworkers and support staff activities.
  • Assess and assign casework loads effectively.
  • Review and provide guidance on case performance and service delivery.
  • Collaborate with other agencies to enhance service coordination.
  • Evaluate and recommend improvements for program-wide changes.
  • Coordinate between units and service providers for effective social service delivery.
  • Authorize service provisions and handle client/caseworker expenditures.
  • Negotiate contracts and agreements with service providers.
  • Ensure compliance with state and federal laws in case management.
  • Participate in after-hours coverage for staffing needs.

Benefits

  • 13 paid holidays and 12 days of sick leave annually.
  • 3+ weeks of vacation leave, with increased accrual based on service time.
  • 85%-100% coverage of employee-only health insurance premiums.
  • 100% coverage of employee-only dental premiums.
  • State contribution of 14.11% of employee pay toward retirement plan.
  • Six weeks of fully paid parental leave for all new parents.
Full Job Description
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

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Department of Health and Human Services (DHHS)

Opening Date: June 8, 2026

Closing Date: June 22, 2026

Job Class Code: 5078

Grade: 27 (Supervisory Svcs)

Salary: $77,542.40 – $103,064.00 per year*

*This is inclusive of a $7.50/hr. stipend. This position is eligible for an additional $1.00/hr. stipend for employees possessing a related Master’s Degree.

Location: We have a vacancy in our Lewiston office.

 

Core Responsibilities:

As a Child Protective Services Casework Supervisor, you will plan, coordinate, direct, and monitor the activities of caseworkers and support staff in the areas of child protection, adoption, and substitute care assigned to your unit.  You will assess and assign casework loads; and review, monitor and provide guidance to your staff concerning cases and service delivery.  You will research and work with staff and peers to resolve critical and crisis situations. Your typical duties will include:

1.        Ensuring established quality service standards are maintained.

2.        Conferring with and counseling workers regarding casework in order to assist with difficult cases and caseload problems.

3.        Reviewing and comparing work performance and/or products of staff with established standards to assess employee productivity levels and training needs.

4.        Connecting with other agencies and community resources to coordinate services, promote necessary community resources, and monitor cooperative agreements.

5.        Evaluating and recommending program-wide changes and establishing unit procedures and goals in order to upgrade the quality and continuity of services.

6.        Coordinating activities between unit and service providers to effectively deliver social services to agency clients.

7.        Authorizing service provision and client/caseworker expenditures.

8.        Negotiating various contracts and agreements with service providers and others to ensure appropriate services are provided.

9.        Analyzing and reviewing cases to ensure compliance with state and federal laws, standards, and requirements, and initiate and participate in court hearings.

10.        Directing, coordinating, and/or participating in after-hours coverage to ensure appropriate staffing.

 

Minimum Qualifications:

To qualify, your background must include eight (8) years of education and/or professional experience in social work which includes at least two (2) years experience as a fully licensed social worker* (LSW). *Special Note: An LMSW or LCSW automatically meets the two (2) years fully licensed social worker experience requirement.

LICENSING/REGISTRATION/CERTIFICATION REQUIREMENTS: Licensed Social Worker (LSW).

A Master’s degree is preferred. Preference will be extended to candidates possessing the following skills/experience:

1.        Recent experience in professional child welfare casework.

2.        A thorough knowledge of and recent experience working with MACWIS/Katahdin.

3.        Four years experience as a fully-licensed social worker.

*An LMSW or LCSW automatically meets the two (2) years fully licensed social worker experience requirement.

Please submit a cover letter addressing your skills and/or prior experience in each of the three areas above.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

Application Information:

For additional information about this position please contact Tammy Roy, Assistant Program Administrator at 207-795-4303.

To apply, please upload a recent resume (if available) and cover letter addressing each of the three preferred skills/experience areas above.

Please submit all documents or files in PDF or Word format.

To request a paper application, please contact [email protected]

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

  • Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
  • Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
  • Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
  • Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value). 
  • Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
  • Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There’s a job and then there’s purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

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