Chief Operations Officer


Media, PA

Industry: Real Estate & Construction


8 - 10 years

Posted 35 days ago

  by    Sharon Lontoc

Title Alliance is seeking a Chief Operating Officer (COO) who will be responsible for developing and driving strategies to meet the established business growth and profitability margins of all Joint Ventures in conjunction with the executive leadership team. As a key member of the executive leadership team, the COO reports directly to the Chief Executive Officer (CEO) and establishes procedures that promote company culture and vision through the Joint Ventures. The COO is responsible for the efficiency of the business, which includes maintaining control of diverse business operations and establishing and following a set of policies and processes.

  • Responsible for driving the company to achieve and surpass applications, closings, profitability, and revenue through development and implementation of key Joint Venture strategies
  • Collaborate with the CEO and his executive leadership team in setting and driving the organizational vision, operational strategy, and hiring needs relative to the Joint Ventures to meet and exceed business growth and profitability margins
  • Translate strategy into actionable goals and defined metrics for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning
  • Outstanding organizational and leadership abilities, including the ability to recognize and cultivate partnerships, client relations and development of rising talent
  • Aptitude in sound decision-making and problem-solving skills in pressure situations
  • Collaborate with the executive leadership team to develop and implement plans for the operational infrastructure of systems, policies, processes, and staff
  • Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary
  • Oversee company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met
  • Dedication to building and growing a strong and stable business model through a high performing workforce

Daily and Monthly Responsibilities

  • Analyze internal operations and identify areas of process enhancement
  • Develop actionable business plans that ensure alignment with short-term and long-term objectives developed in tandem with the CEO and the executive leadership team
  • Directly oversee Joint Ventures, to include development of current and future clients to meet and exceed profit and growth targets over the near term
  • Aggressively manage capital investment and expenses to ensure the company achieves investor targets relative to growth and profitability
  • Monitor performance with tracking and established metrics, preparation of detailed reports, both current and forecasting for the CEO and the Board of Directors
  • Maintain and build trusted relationships with key customers, clients, partners, and stakeholders

Skills and Qualifications

  • Bachelor's degree in business administration, or related field; Master's preferred
  • 7+ years experience in executive leadership positions; 3+ in the real estate or title industry
  • Understanding of advanced business planning and regulatory issues that aligns with vision, values and business plans
  • A solid grasp of data analysis and performance metrics
  • Initiative – leads by influence and is self-motivated; can sense short term urgencies and long-term needs and pursues both appropriately
  • Learning – strives to learn more about our industry, our competitors, our business model, etc. Understanding of industry to reveal market opportunities
  • Customer Experience – constant improvement on creative ways to make customer experience more profound. Connects with customers in personal way that values relationship-based work
  • Judgment – Ability to diagnose problems quickly with foresight into potential issues. Can make decisions quickly with rationale for the decision. Understands mistakes will be made and we learn from them. Not acting for fear of mistakes is unacceptable. Learning from mistakes is evidence of high performance
  • Growth – strives to understand position of Title Alliance, partners, agents, buyers and sellers to advance the client experience, generate revenue and profitability while increasing business model growth.

Interested candidates should submit a cover letter to include salary requirements and a resume to

Title Alliance is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.