Chief Operating Officer in San Francisco, CA

UCSF Medical Center   •  

San Francisco, CA 94102

Industry: Hospitals & Medical Centers


5 - 7 years

Posted 56 days ago

Job Summary

UCSF Health brings clinical service capabilities into a unified management structure and integrated operating unit, achieving strategic, operational and financial alignment between the School of Medicine, Medical Group and the Medical Center as well as provider affiliates. Its structure streamlines decision making, strengthens the ability to act with one voice, and ensures accountability at every point to execute collectively agreed upon commitment to excellence and efficiency. UCSF Health's 2020 vision is to provide innovative, high-quality, cost-competitive clinical services, and deliver an unparalleled patient experience across the entire care continuum.

Reporting to the President, UCSF Health Affiliates Network and Chief Strategy Officer with a matrix relationship to the UCSF Chief Operating Officer (UCSF COO), this leader plans, directs and evaluates the administrative and operational functions of UCSF Health Affiliates Network and the integration of services across the UCSF affiliate network and UCSF Health. The COO, Affiliates Network is a member of the senior management team and must reconcile strategic priorities and resources to ensure that the affiliate network operates efficiently, with consistency and synergy, and maintains established medical, healthcare and business standards within the framework of the UCSF Health mission and values.

This leadership role regularly engages in a wide variety of issues, including relationship development, implementation of partnership objectives and vision, business plans, oversight of operations and budgets for assigned areas, integration and best practice sharing between UCSF Health and affiliate organizations, and provides assistance to ensure successful network development affiliations/joint ventures/acquisitions and affiliate integration.

Under the general direction of the President, UCSF Health Affiliates Network and Chief Strategy Officer, and the UCSF COO, and in close collaboration with other Affiliate Network leaders, this position directs the implementation of partnership objectives and vision, daily management, financial oversight and assists with business plan development processes for the following areas of the Affiliate Network:

  • Affiliate Organizations:
  • Dignity Health Bay Area
  • John Muir Health
  • Marin General Hospital
  • Sonoma Valley Hospital
  • St. Joseph's Santa Rosa
  • Washington Hospital Health System
  • Joint Venture Ambulatory operations (e.g. Berkeley OPC)
  • Clinical Systems
  • Other Functional Support:
  • IT Security
  • Human Resources
  • Managed Care
  • Nursing
  • Laboratory
  • Ancillary Services
  • Patient Care Facilitation
  • Patient Satisfaction/Experience
  • Revenue Cycle
  • Service Center
  • Supply Chain
  • Credentialing

These areas of responsibility and role priorities are considered fluid and may change temporarily or permanently to meet the needs of the organization.

Required Qualifications

  • Bachelor's degree in business, health administration or clinical degree and / or equivalent experience / training
  • Master's Degree required or an equivalent combination of education and experience
  • Proven highly successful network and affiliate development leadership and a minimum of five (5) years of executive experience in a large complex tertiary health system or academic medical center
  • Expert knowledge of physician practice delivery models, business and strategic planning, and organizational development
  • Experience and knowledge in working with governance including Governing Board direct experience
  • Ability to present complex information in a concise, yet comprehensive manner to Board members and medical staff, community leaders and employees
  • Knowledge of appropriate professional standards for the multidisciplinary team
  • Ability to pursue multiple goals, analyze complex issues, facilitate change in response to a dynamic environment, and communicate effectively at all levels of the organization
  • Extensive experience successfully working with physicians (or as a physician) in clinical, educational, and research settings to evolve health care delivery services that are responsive to the needs of communities served and financially viable for all concerned. A demonstrated ability to empower physicians and clinical staff to achieve their full potential as providers of medical care
  • Excellent interpersonal, communications, public speaking, and presentation skills. Must demonstrate excellent consensus building skills and be able to navigate political landscapes
  • Demonstrated ability to plan, execute and evaluate change. Ability to make decisions based on fact and sound judgment, business acumen and the mission, vision and values of the organization. Expert ability to establish and utilize metrics to drive excellence, support operations and facilitate integration
  • The flexibility to orient and work at all UCSF Health locations

Preferred Qualifications

  • MD or RN license with clinical background strongly preferred
  • Lean leader trained/certified strongly preferred
  • Lean/Six Sigma or other Project Management Certifications

Valid Through: 2019-11-11