Chief Operating Officer


Newtown Square, PA

Industry: Insurance


11 - 15 years

Posted 262 days ago

This job is no longer available.

Do you have what it takes to keep up with one of the fastest-growing companies in America?

If you work hard, play hard and your tail?s always wagging, there may be a place for you at the most innovative name in pet insurance ? Petplan!

Our headquarters are buzzing with talented professionals ? and their pets! ? who are helping Petplan turn the pet insurance industry on its tail. We?re looking for candidates who can balance the wisdom that comes from solid work experience with the passion to push the limits and always take a fresh approach.

We love people who come to work to create, collaborate and contribute ? and have fun doing it! In spite of our explosive growth, we?ve maintained our entrepreneurial spirit, which means we work as a team, celebrate each other?s achievements and give it all we?ve got, every day.

The Chief Operating Officer will be an individual contributor who?s focused on providing overall leadership and management to our organization?s ongoing operations and procedures. The ideal candidate will be responsible for business efficiency and functionality.

Primary Responsibilities

?        Guide the organization to surpass sales and profitability, cash flow and business objectives

?        Collaborate with leadership to create and enact plans for the operational infrastructure of company systems, processes and teams designed to accommodate Petplan?s rapid growth initiatives

?        Spearhead the development, communication and implementation of effective growth strategies

?        Establish policies and protocol that promote the company mission and vision

?        Measure and evaluate internal and external processes, providing timely and accurate reports on operating condition

?        Set priorities to guide investments in people and systems for organizational success

?        Present ideas and strategies to board of director and additional company officers

Required Skills

?        Bachelor?s degree in Business or related field; MBA or Master?s degreepreferred

?        10+ years of relevant experience in COO or similar role; insurance industry experiencepreferred

?        Understanding of all business functions including IT, Marketing, Finance, HR, Service, Business Development and Claims

?        Demonstrated experience in strategic planning and business development

?        Outstanding leadership, decision making and problem solving skills

?        Superior business acumen and communication proficiency

?        Ability to apply initiative and judgment to define and perform tasks, sometimes complex, and sees the bigger picture

?        Excellent verbal, interpersonal and written communication skills

?        Excellent team player; proven ability to apply innovative ideas and critical thinking

?        Able to anticipate needs, innovate and flourish in a high volume, fast paced environment

The position is full time and employees receive competitive compensation. Other perks for the Petplan team include health, dental, 401K, paid vacation, pet insurance and lots (and we mean LOTS) of food!

Petplan?s office (or doghouse, if you will) in Newtown Square boasts amazing amenities in the 210-acre Ellis Preserve parkland campus, featuring:

?        a fitness center with on-site personal training staff

?        aerobic classes like spinning, step and yoga

?        a basketball court

?        weight room

?        juice bar

?        massage services

?        daycare facilities for gym patrons

There?s also a full-service cafeteria, beautiful walking trails and outdoor seating for both people and pets!

At Petplan, it?s not just about what we get, but what we give; each employee receives one additional day of paid time per calendar year to devote to volunteering for the charity of their choosing. Our ?Petplanthropy? program empowers employees to give back to the causes they believe in, as well as work together to support the company?s ?pet? projects, like raising funds for MS Service Dogs, organizations like the North Shore Animal League and animal health researchers like the Morris Animal Foundation.