Chief Operating Officer

Excel Search Group, LLC  •  Houston, TX

5 - 7 years experience  •  Insurance

$130K - $150K
Posted on 03/07/18 by Gilbert Alba
Excel Search Group, LLC
Houston, TX
5 - 7 years experience
Insurance
$130K - $150K
Posted on 03/07/18 Gilbert Alba

Company Overview:

Our client is a leading employee benefits and HRtechnology solutions company. Services include employee benefit plans, administration, technology, data analytics and compliance. They are growing exponentially and are searching for a Chief Operating Officer to help lead their team and growth through multiple acquisitions.

Responsibilities:

?  Leading, coaching and developing managers and team members (150 plus employees) to assist them in achieving their career objectives and provide outstanding service.

?        Ensuring that client policies are checked in a timely and accurate manner and that business partners/customers' requests and questions are followed up on quickly and effectively.

?        Ensuring that documents are gathered from various internal/external locations and filed in a timely and accurate manner.

?        Participating as a key contributor on the teams which conduct in-depth reviews of Insurance business processes, design new processes and then implement them in a timely manner.

?        Demonstrating a willingness and ability to take on a wide variety of tasks to help the business achieve initiative goals and timelines. This includes acting as a lead in transition activities with the client.

This leadership role requires outstanding management, customer service, analytical, interpersonal and communication skills, and general business acumen. A strong Operations skill-set is critical.

 Required Qualifications:

  • Bachelors degree in Business, Finance or other related fields
  • MBA highly preferred
  • 6+ years of operations experience within a company experiencing growth
  • 2+ years of senior management experience in an operations environment

  

 Desired Qualifications:

  • Six Sigma certification / experience
  • Insurance licensure/designation/experience
  • Ability to interact with all levels of an organization including management
  • Excellent verbal, written and interpersonal communication skills
  • Advanced Microsoft Office skills
  • Experience consulting with internal clients and businesses
  • Strong customer relationship management skills
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