Job Description

YANA is a fast-growing telehealth startup focused on online Mental Healthcare services. We are actively seeking an experienced Chief Operating Officer (COO) to be a key part of an executive team looking to disrupt the Mental Healthcare industry. As COO, you will drive results by utilizing your experience and talents. You will be able to lead our team of high-performing professionals to be productive and effective. You will also successfully run day-to-day operations in order to allow our CEO to focus on thought leadership and bringing the vision to fruition.

The ideal COO has extensive experience in e-commerce, subscription-based programs, consumer packaged goods and producing results. We are looking for an individual with management expertise, plus a proficiency with the practices, policies, and procedures of a successful company. We have our sights on a COO with strong leadership skills and the ability to approach business from a creative point of view.

Responsibilities and Job Functions:

Collaborate with our CEO in to set and drive organizational vision, operational strategy, and hiring needs
Translate strategy into actionable goals for performance and growth
Assist in leading the implementation of organization-wide goal setting, performance management, and annual planning
Oversee company operations and employee productivity while building a highly inclusive culture that ensures team members thrive and organizational outcomes are met
Ensure effective recruiting, onboarding, professional development, performance management, and retention of human resources
Help generate and refine new business ideas and support strategic initiatives, from early business/financial modeling through project launches and ongoing execution and monitoring
Actively support the discovery, requirements-gathering, and partner/solution analysis phases for new operational and technological initiatives
Effectively build relationships and collaborate with stakeholders and functional departments
Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary
Partner closely with Finance to drive the right strategic decisions and investments, including annual financial planning
Work in partnership and as a trusted thought leader with the brand and function leaders to inform and influence business strategies (e.g. pricing, brand architecture, infrastructure, channels, new markets)
Analyze internal operations and identify areas of process enhancement
Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in tandem with the CEO
Directly oversee operations, HR, and accounting, and partner with the CEO to budget for sufficient investment capital to achieve growth targets
Aggressively manage capital investment and expenses to ensure the company achieves investor targets relative to growth and profitability
Monitor performance with tracking and establish corrective measures as needed, and prepare detailed reports, both current and forecasting
Maintain and build trusted relationships with key customers, clients, partners, and stakeholders

Requirements:

Extensive experience in e-commerce, subscription-based programs, consumer packaged goods and producing results, preferably in the telemedicine space
Bachelor’s degree in business administration, or related field
Resides in Southern California, preferably the Greater Los Angeles area
Graduate degree is preferred
5+ years in an executive leadership role
Proven ability to independently drive strategic initiatives while partnering with key stakeholders across multiple functions
Fearless in leaning into complex problems and coming out the other end with clear solutions to take us a step further
An aptitude for data visualization in order to optimize our present and future growth
Understanding of advanced business planning
A solid grasp of data analysis and performance metrics
Ability to diagnose problems quickly and have foresight into potential issues

Valid through: 1/29/2021