Chief of Staff / Strategic Program Officer


New York, NY

Industry: Non-Profit


11 - 15 years

Posted 284 days ago

  by    Lisa DeCicco

This job is no longer available.

Reporting directly into the Chief Executive Officer, this newly created Chief of Staff/Strategic Program Officer role marries the strategic initiatives of the Program Officer with the Chief of Staff responsibilities. The ideal candidate will be someone with 15+ years of program experience in the social sector with strong leadership and management skills who is accustomed to using data to make decisions and to linking program operations to improved outcomes. He or She must have specific experience supporting/driving program directed at girls, women and eliminating racism. He or she will not only bring a new level of creativity and innovation to the YWCA, the perfect candidate will also help to solidify infrastructure of the program department and help to establish a seamless process of collaboration between programs, finance, and development. They should be detail-oriented and an enthusiastic team player.


Support the CEO in the management and overall functioning of the YWCA. Responsibilities include but are not limited to project management, external relations, and general administrative assignments. 

?        In partnership with CEO and V.P. of Programs develop mid and longer term strategic priorities for programs.

?        Work under the direction of the Chief Executive Officer and with the V. P. of Programs to help define, create, implement and monitor programs that improve the lives of women and girls in New York City according to her vision.

?        Collaborate with CEO, and V.P. of Programs and key stakeholders on the creation of unique programs and curricula.

?        Work with V.P. of Programs and CEO develop and implement new programs/initiatives that fit the YWCA mission and target constituents, develop strategic alliances with other organizations and develop and maintain strategic programmatic partnerships as needed to maximize impact of YWCA programs.

?        Optimize programmatic infrastructure to maximize participant outcomes, including the development of accountability systems for employees and partners.

?        Work in close partnership with Finance to monitor all fiscal activities related to programs and to ensure compliance with internal controls and funding requirements.

?        Work in close partnership with the Vice President of Development to ensure that programs have the resources needed. This may include but is not limited to identifying funding sources, helping to secure new streams of income, providing program data to the development team, and supporting efforts to connect donors to programs, to ensure proper and effective marketing materials, social media presence and website content is updated and timely refreshed.

?        Interface with key stakeholders (e.g. YWCA board, funders, and partners) and provide support to the Board where/when necessary.

?        Oversees management of correspondence between the Office of the CEO and the Board of Directors including preparation and distribution of reports, board materials and other items of importance, calendar coordination and meeting planners. 

?        Creates and maintains technical and administrative materials for public information or organizational use. 

Knowledge, skills and abilities:

?        Good analytical and problem-solving skills.

?        Innovative/creative program design skills.

?        Ability to effectively and efficiently handle multiple, simultaneous, and complex tasks and projects.

?        Ability to work with a high level of confidentiality.

?        Ability to communicate effectively both verbally and in writing with staff, employees and public.

?        Ability to work with a wide range of constituencies in a diverse community.

Minimum Qualifications: Applicants must have a degree in public administration, nonprofit management, education, social work or a related field. Additionally, applicants should meet the following criteria.

?        Minimum 10 years?experience with varied and progressive responsibility in a dynamic nonprofit organization.

?        Previous experience in an education organization and with development for girls and women programs. Previous experience with program evaluation and key metrics. Outcome oriented.

?        Flexible and adaptable. Ability to perform under pressure.

?        Strong work ethic

?        Advanced knowledge of Microsoft Office and some desktop publishing.

Equal Opportunity Employer

The YWCA of the City of New York is an equal opportunity employer. No employee or applicant shall be discriminated against because of actual or perceived race, creed, color, religion, national origin, alien status, citizenship status, age, marital status, gender, sexual orientation, veteran status, disability that can be reasonably accommodated, or any other classification protected by law.