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The Chief Engineer is responsible for implementing and maintaining the maintenance operation for the exterior and interior facilities , including but not limited to life safety issues, electrical, refrigeration, plumbing, HVAC, structural, finishes, landscaping and grounds, and all areas of the hotel's physical plant.
What you will be doing
Implement and maintain Engineering Department standards and all other policy and procedures
Conduct walk-throughs and visually assess the safe and efficient maintenance and operation of the physical structures of the hotel, all mechanical, electrical, HVAC system and any other related equipment
Implement and maintain the Preventative Maintenance, Room Care, and Landscape and Grounds program.
Hire, Orient, Train, and develop the Department employees and perform reviews and feedback based upon their performance.
Coordinate all scheduling, time off requests, and monitor and approve all overtime.
Ensure property is clean, orderly, and is a safe environment for guests and associates.
Directs and administers complete routine maintenance on public spaces, meeting rooms, outlets, pools (if necessary) BOH spaces and grounds.
Respond in a courteous manner to guest questions, complaints, or requests
Ensure that all systems and equipment are functioning properly and efficiently.
Coordinate and direct special projects, including, but not limited to: renovations, remodeling, and painting.
Adhere to all corporate-required purchasing policies and controls, including, but not limited to, all outside contractors bids, budgets and schedules. Follow prescribed safety procedures for personnel and equipment by the company and OSHA.
Maintain effective Energy Management and Preventative Maintenance programs and conduct special training for other operating departments on the safe and efficient use of equipment and energy in the hotel.
Maintain Critical Maintenance Log and all related documents and participate in Monthly Leadership calls.
Monitor the level and quality of services performed by outside contractors in accordance with the agreements, service contracts, warranties, service repairs, etc.
Respond to guest issues in a timely, courteous manner and communicate with department heads to advise of maintenance needs and ensure timely response to internal requests.
Be aware of Quality Assurance Audits and outline areas of concern with the General Manager and prepare action plans prior to audit for positive scoring.
Assist the General Manager with Annual Capital Plan Development this includes but not limited to Assisting with project scope development, obtaining competitive quotes and inputting all required documentation for review and approval.
Implement and Maintain the Hazardous Communication Program, Crisis Management, and participate in all Safety Programs of the hotel.
Maintain communication with the Housekeeping department and work collaboratively together with Housekeeping Manager to develop an organized process for P.M's and to assist during deep cleaning schedules with moving furniture and flipping mattresses if needed.
Administer and complete training on all company/brand requirements.
This position should expect to make self available to report to the hotel in the event of any critical hotel emergency which necessitates the skills and expertise of the Chief Engineer which may occur at any time.
Must be able to participate in the hotel's MOD program.
Support COMPANY PILLAR S by following and executing: Revenue Improvement, Cost Management/Profitability, Exceeding Guest Expectations, Associate Engagement, and Outstanding Physical Product.
Must adhere to all company policies and procedures as well as the Widewaters Hotels, LLC Employee Handbook.
Other duties as assigned
Understand fire exit and extinguisher locations, and follow all hotel safety rules and procedures.
Assists others as needed such as General Manager & other departmental leaders on special projects, as necessary.
Must have a positive attitude at all times.
Comply with all department, hotel, and company policies and procedures.
Perform any assigned task not outlined above that the associate has the ability to perform.
If you are employed by a branded hotel property, please refer to branded job description for additional duties and information.
This employee manages the entire engineering and maintenance staff.
This employee is responsible for the overall direction, coordination, and evaluation of the facilities of the hotel.
The employee will carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.