Channel Manager - Actimize division

NICE Systems   •  

Minneapolis, MN

Industry: Software

  •  

8 - 10 years

Posted 292 days ago

This job is no longer available.

Channel Manager who wins, maintains, and expands relationships with assigned channel partners. The Channel Managerisresponsiblefor achieving sales, profitability, and partner satisfaction objectives.

Responsibilities:

·              Establishes productive, professional relationships with key personnel in assigned partner account(s).

·              Coordinates the involvement of company personnel, including Support, Professional Services, and management resources, in order to meet partner performance objectives and exceed partner expectations.

·              Meets assigned targets for profitable sales growth and strategic objectives in assigned partner accounts.

·              Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, pipeline management and critical milestones associated with a productive partner relationship.

·              Proactively assesses, clarifies, and validates partner needs on an ongoing basis.

·              Sells through partner organizations to end users in coordination with partner sales resources.

·              Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.

·              Leads solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel.

·              Ensures partner compliance with partner agreements.

·              Drives adoption of company programs among assigned partners.

·              Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations through the NICE Actimize Reseller Channel.

·              Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.

·              Closely coordinates company executive involvement with partner and end-user customer management as appropriate.

Requirements:

·         8 – 10+ years track record of success achieving assigned sales quota in designated partner accounts.

·         Ability to create and execute on partner account plans.

·         Experience launching a new Channel Partner program.

·         Maintains high partner satisfaction ratings that meet company standards.

·         Project managementexperience with excellent organizational skills.

·         Ability to tailor message formats and contents to the audience and get heard.

·         Exceptional interpersonal, listening, written and verbal communication skills are a must.

·         Ability to lead and motivate, develop clear and creative solutions to complex problems and manage multiple initiatives simultaneously.

·         Comfortable dealing with complex customer relationships, decision processes and competing agendas.

·         Strong aptitude for building and nurturing multi-level client relationships.

·         Superior critical thinking, decision making and problem solving skills.

·         Bachelor’s degree, ability to travel

·         Strong working knowledge of banking and financial services industry in general a PLUS

·         Familiarity with Financial Crimes (fraud, anti-money laundering, etc.) and Compliance/Risk Management a PLUS

·         Experience with complex software sales lifecycle