Change Enablement, Managing Consultant

Appirio   •  

Hartford, CT

Industry: Professional, Scientific & Technical Services

  •  

11 - 15 years

Posted 46 days ago

Brief Overview

The Managing Consultant for Change Enablement is a utility player, often working independently across a portfolio of projects in collaboration with internal resources and external clients. The Managing Consultant develops and executes culturally appropriate change strategies that enable successful cloud-based technology deployments. This senior-level role will work with executives, senior managers and project teams to ensure overall project success.

We seek a candidate with deep functional knowledge of Organizational Change Enablement, a clear approach to solution design, and the passion to expand their thinking, stretch to new roles, and learn.

Key Responsibilities

  • Understand client's business strategies and associated organization and change management issues
  • Approach organizational change as both an art and a science, leveraging proven change methodologies as well as a strong understanding of individual and organizational psychological factors that influence and drive behavior change
  • Build relationships with constituents, including: clients, internal teams, and consulting partners
  • Work across teams to serve as the "expert" on change management, including: change strategy design and execution, stakeholder engagement, organizational readiness, leadership alignment, communication and training, project management, business process design, sustainment and measurement
  • Help realign the organization, its people, and their actions with critical business imperatives and specific objectives
  • Lead and/or execute stakeholder engagement and organizational readiness, leadership alignment, change impact analysis, education, communications, and adoption and adaptation measurement workstreams
  • Contribute to the development of delivery tools and resources, thought leadership, and client offerings through personal experience and perspective
  • Determine the resource plan and timeline in alignment with overall implementation releaseschedule, scope, and budget requirements
  • Manage and lead resources assigned to project
  • Identify opportunities to provide or create additional client value
  • Provide sales support as needed on new or existing client engagements

Education and Required Experience (Requirements)

    • Bachelors Degree or equivalent combination of education and experience
    • 5 + years general management/software consulting experience
  • 10 + years experience related to the successful delivery of change management work in the disciplines of change management methodology, job/role design, stakeholder engagement and organizational readiness, leadership alignment, change impact analysis, education, communications, training and adoption and adaptation measurement
  • Experience conducting business interviews and leading client workshops
  • Direct experience with Salesforce.com or Sales/CRM technology implementations
  • Hands-on change management experience with implementing large-scale SaaS solutions (Salesforce.compreferred)
  • Strong proficiency with presentation tools and applications
  • Ability and confidence to work closely with, and advise, senior executives at a given customer
  • Experience assessing business objectives and defining change strategy to meet objectives as well as developing appropriate work plans and leading the project according to the plan
  • Demonstrate ability to work across all areas in an organization and manage various functions and resources
  • Excellent communication skills and strong leadership and presentation skills
  • Strong writing skills including the ability to synthesize information into clear, concise messages both for detailed analytical reports and executive summaries
  • Ability to work independently, work with a remote team, think creatively, manage own time, and take initiative to drive projects
  • Exceptional client relationship management skills
  • Ability to work from home and travel up to 60%
  • Not eligible for visa sponsorship