Certification Exam Facilitation Program Manager

Amazon   •  

Virtual / Travel

Industry: e-Commerce


5 - 7 years

Posted 297 days ago

This job is no longer available.

Roles and Responsibilities:

· Facilitate exam development workshops: Job Task Analysis, Item Writing/Review, and standard setting
· Recruit and collaborate with subject matter experts
· Conduct quality reviews of exam files
· Train subject matter experts on Amazon’s style guidelines and exam development best practices
· Implement proper tracking mechanisms for item workflow
· Manage and implement a remote item development process and success metrics
· Report on subject matter expert and item metrics
· Report on psychometric and exam development vendor performance to ensure technical and statistical accuracy of Amazon’s certifications
· Manage the editorial review of items (e.g. grammar, spelling, standardizing on technical terms throughout the exam, etc.)
· Implement exam maintenance schedules
· Report on development metrics


· 4+ years’ experience in exam development
· 3+ years’ experience facilitating and leading exam development workshops for certification
· Knowledge certification standards and best practices
· Bachelor’s degree or 10+ years’ equivalent work experience
· Ability to travel up to 25% (domestic and international)

Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.


· IT exam development experience
· Experience working in a high volume certification program
· Experiencedesigning and implementing performance based items

Job ID: 624581