Job Description
Caliber Home Loans, Inc. is one of the nation's fastest-growing mortgage lenders. We didn't move into the fast lane because of clever marketing campaigns or flashy television ads -- our talented employees worked hard to help us rise to the top of our industry.
Here at Caliber, we've replaced the stereotypical corporate culture with a casual "dress for your day"work atmosphere that promotes creativity and a collaborative environment that allows our team members to thrive.
POSITION SUMMARY
The Centralized Account Executive markets Caliber wholesale and correspondent products and services to prospective brokers/bankers through leads and centralized telemarketing channels. In addition, the Inside AE manages established broker relations including broker approvals, education, customer service and quality management regarding process, product and technology.
RESPONSIBILITIES
- Formulate and establish funding projections/goals in conjunction with Wholesale leadership to align with Wholesale and Correspondent loan production, quality, and volume targets
- Performs initial contact to prospect new mortgage brokers/bankers and coordinate broker approval process through inbound and outbound calls
- Use company provided leads and marketing resources to meet minimum volume goals
- Collaborates with Wholesale leadership and Corporate business partners to develop/implement marketing strategies within assigned territory/account list
- Conducts online presentations at broker offices to promote Caliber Value Proposition and present our process, product and technology platforms
- Serves as subject matter expert on Caliber's policies, procedures, products and technology
- Collaborates with loan operations team to manage active pipeline
- Escalates second reviews to appropriate Operations/Underwriting leadership
- Establishes communication protocol with Client Relations Managers to optimize service delivery
- Assists clients with lock reconciliation, extensions and exceptions
- Ensures that clients understand Caliber's loan processing, underwriting and closing processes
REQUIREMENTS
- Graduation from a 4-year college or university with major coursework in a related discipline; Equivalent job/education experience will be considered.
- 4+ years of experience in sales and/or real estate.
- 2+ years of mortgage sales, including Government and Conventional products, i.e.: FHA, VA, FNMA, and FHLMC and related guidelines.
- Knowledge of local real estate market
- Working knowledge of investor guidelines, underwriting policies and loan products.
Our employees demonstrate the Caliber Ways of Work (WOWS) every day through:
- Collaborating Contagiously
- Caring Fiercely
- Doing the Right Thing
- Leading Thoughtfully