Careers that Change Lives
The CAPA Program Manager in Cardiac Rhythm and Heart Failure (CRHF) business unit is comprised of managing key/critical CAPAs to ensure rigor, timeliness, functional engagement and communication. This manager will be responsible for managing a sub-set of our CAPA portfolio that is considered to be our highest priority quality issues to resolve. The Program Manager must be self-directed with the ability to take initiative and be accountable for results, and must be team oriented with the confidence, maturity and integrity to lead effectively.
The Cardiac and Vascular Group brings all of our cardiac and vascular businesses together into one cross-functional, collaborative operating unit to employ the full breadth of our talent, technologies, products, services, and solutions to address the needs of customers and patients across the globe.
CARDIAC RHYTHM AND HEART FAILURE offers devices and therapies to treat abnormal heart rhythms, as well as cardiac diagnostic and monitoring solutions.
A Day in the Life
Responsibilities may include the following and other duties may be assigned.
- Ability to build and maintain strong working relationships across the organization and with cross-functional partners within a complex technical environment.
- Instills a sense of urgency to ensure goals are met in a timely manner while meeting regulatory, quality, and customer requirements.
- Successfully communicates to all levels of an organization (engineers and senior leadership).
- Ability to apply business judgment and recommend solutions to complex issues.
- Creatively and effectively challenges status quo when developing solutions.
- Demonstrates effective negotiation skills and is able to see and address business implications of decisions.
- Ability to sell ideas and influence directly and indirectly.
- Ability to turn plans into reality through clear team direction and hands-on action.
- Ability to prioritize work activities to ensure critical priorities achieved with highest impact on goals.
- Manages appropriate levels of interface with Regulatory Affairs, Clinical, Quality, Marketing, Operations and Research & Development.
- Interface with 3rd party auditors, such as FDA, to explain CAPAs.
Must Have: Minimum Requirements
Bachelor's degree in engineering, science or technical discipline with 5+ years experience in program or people management.
Nice to Have
- 4+ years of project management experience in a matrix organization
- Proficient in the use of project management tools, and application of continuous process improvement methodologies such as Six Sigma or equivalent.
- Proven leadership and business acumen; performance-driven.
- Excellent PROBLEM SOLVING skills, including demonstrated application of structured problem solving methods and tools
- Strong written and oral COMMUNICATION skills (timely, clear, concise, accurate, conclusive, influential, targeted to audience)
- Strong COLLABORATION and INFLUENCE skills (build relationships, leverage others, align and work towards shared outcome-based goals, etc.)
- Experience handling ambiguous work direction from various parts of the organization
- Experience in a highly regulated industry, preferable implantable medical devices
- Exposure to or experience working in or with Quality, Regulatory, and/or Research & Development
- Experience collaborating with Operations and Supply Chain
- Change agent -- willingness and ability to lead and institute change
- Influence management skills; ability to work cooperatively at all levels in matrix environment to build and maintain the positive relationships required to accomplish organizational goals.
- Excellent communication skills and interpersonal/team effectiveness -- ability to succinctly and accurately communicate to various levels of management.
- Effective decision making skills -- experience balancing decisions and priorities across needs of several functional departments and willingness to make tough and timely decisions in the face of risk and uncertainty.
- Experience working across geographies and cultures
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)