Job Title: CAD Support Consultant - Windchill - Direct Hire / Full Time / Perm
Job Location: Milwaukee, WI
Job Type: Full Time / Perm / Direct Hire + Benefits
- Experience Level (Years) 4+
- Installation of CAD Tools like Creo, SolidWorks, AutoCAD and AutoCAD Electrical, troubleshooting and performing minor upgrades. Minor upgrades include deployment of patches, minor enhancements and date code releases.
- Maintenance of CAD Templates, including updates to templates requested via user requests and storage of the templates in pre-defined locations.
- Documentation of CAD best practices, including CAD Design, Collaboration and Data Storage.
- Resolving User Queries/How to questions and related documentation
- Helpdesk process documentation
- Weekly regular maintenance activity
- Participation and taking role in regular maintenance activities
- PTC Ticket Management and Support for customized code
- Key Words: CAD Support, Solidworks, Creo, Autoca
- 4+ years of experience in Windchill and CAD Support
- Should have knowledge of installation and license configuration of CAD tools
- Minimum 2 years of working experience in L1/L2/L3 Windchill & CAD Support team
- Working experience in Creo, SolidWorks, AutoCAD and AutoCAD Electrical would be an added advantage
- Strong Communication and collaboration skills
- Proficiency in Japaneese and Chinesse languages would be an added advantage