Business Systems Analyst - Commercial Sales SAP

Illumina Inc   •  

San Diego, CA

Industry: Pharmaceuticals & Biotech


5 - 7 years

Posted 65 days ago

This job is no longer available.

Position Summary:

The Business Systems Analyst is a resource on the GIS Commercial team supporting SAP ECC and integrated systems for opportunity to order processes.This role’s primary responsibilities are to understand our end to end business processes, gather requirements, support configuration changes and develop and execute test scripts. The focus will be on SAP Sales Order Management configuration to support defect resolution, enhancements and projects. Excellent planning, communication skills and cross-functional collaboration with our internal business partners, GIS teams and vendor partners are key to success.

All About You


  • Learn and demonstrate proficiency on functionality of SAP Sales & Distribution (SD) and Variant Config (VC) modules to support Illumina business process changes and necessary configuration of SAP
  • Adhere to our Illumina software development lifecycle to guide changes from development to production release
  • Create and execute test scripts for agreed features
  • Elicit and document requirements from our business partners for fixes and enhancements
  • Collaborate with GIS and business teams to design application solutions by analyzing business requirements, studying and creatively leveraging standard SAP capabilities
  • Make configuration changes in the SAP ECC lower environments
  • Update functional specification documents
  • Maintain active communication with stakeholders to manage expectations regarding changes to the system and the introduction of new and enhanced functionality
  • Analyze problems, diagnose them and find root cause, and then either create a fix or partner with a team to collaboratively design a solution


  • 5+ years of IT experience
  • Support Customer Service and Sales business processes including quoting, pricing, order management, invoicing and some cross-over with logistics
  • Familiarity / experience with test planning and test execution
  • Familiarity / experience with capturing functional requirements and translating into configuration specifications
  • Ability to effectively communicate technical issues and solutions to business partners, verbally and in writing
  • Ability to troubleshoot and solve technical problems
  • Hands-on person with exceptional analytical and problem-solving abilities
  • Ability to place questions and problems in the proper context
  • Ability to address problems logically, carefully, and methodically
  • Persistence to pursue problems until they are solved, but also the good judgment to know when to stop and ask questions
  • Ability to effectively prioritize and execute tasks in a fast-paced environment
  • Strong collaboration skills with global workforce
  • Ability to interface well with cross-functional teammates
  • Knowledge of the full software development life cycle using Waterfall and/or Agile/Scrum Methodology


  • BS/BA in Business, Engineering or Information Technology