Business System Consultant, Immunology Financial Services in Zion, IL

AbbVie   •  

Zion, IL 60099

Industry: Pharmaceuticals & Biotech

  •  

11 - 15 years

Posted 55 days ago

This resource will be responsible for the planning, procurement, provision, delivery, management, maintenance and effective business use of information systems within US Patient Services Access & Reimbursement. The resource analyzes business processes; elicits, analyzes and documents business requirements; identifies alternative solutions, assesses feasibility and makes recommendations typically seeking to exploit and leverage new or existing technology components. The role translates business requirements into functional requirements; performs data and process modeling; manages change; and leads, coordinates/performs testing, verification, and validation of requirements. The Business Systems Consultant will be a subject matter expert on the state of the Access & Reimbursement landscape within the Industry, will help define the future state solution capabilities and participate in the execution of the transformation roadmap.











Key Responsibilities Include:

  • Works directly with US Patient Services Business Partners and Vendors to understand specific business processes, business drivers and business strategy across multiple brands; identifies and communicates resulting needs and opportunities for business process improvement that can be enabled via technology;
  • Investigates and understands capabilities of existing systems and technologies already in use across the portfolio of product and investigates available technologies or innovations applied to this business area in industry; identifies information required to support the business strategy and leads the development of appropriate information management strategies, developing them as an integrated part of the business strategy.
  • Responsible for compliance with applicable Corporate and Divisional Policies and procedures. Identifies current and emerging business needs and evaluates alternative technology solutions using standard information systems methodologies and best practices.
  • Makes recommendations to process stakeholders regarding the correct approach to achieve process improvement objectives. These may include business process outsourcing, application development or adopting business process management (BPM) practices.


  • Bachelors Degree or an equivalent combination of education and work experience.
  • 10-12 years of related work experience.
  • Experience and knowledge of NCPDP telecommunication/SCRIPT standards and pharmacy/medical claims adjudication systems and processes; ePrescribing systems and processes; and ePA systems and processes to identify process and solution enhancements
  • Detailed knowledge FinTech, PayTech platforms and emerging innovative financial solutions tools
  • Knowledge of Copay solutions, innovative solution providers such as GoodRx
  • Knowledge of innovative pharmacy solution providers such as Pillpack
  • Experience with Reimbursement hub processes in order to drive improvements and efficiencies.
  • Exceptional communication and interpersonal skills, with proven ability to building trust, listen, and ask effective questions.
  • Proven track record of effective project leadership and positive results. Ability to self-manage time and priorities.
  • Strong leadership, project management skills, budgeting, time management, and problem-solving skills
  • Excellent written and verbal communication skills


Valid Through: 2019-11-12