At Avanade, business and technology consulting isn't just your career… It's your passion. And that means more than just working with new innovations. It means using technology to solve business problems in ways that make a real difference to you, your customers and the world.
We are passionate about pushing the limits of Microsoft technologies to help our customers achieve their goals.
The Dynamics 365 CRM Business Solution Advisor is responsible for driving revenue for the CRM Service Line through demonstration, acquisition, development, and expansion customer opportunities. The CRM BSA provides technical and solution envisioning expertise to the OU, Direct, CRM and Accenture sales teams. The BSA will help develop and execute sales strategies, drive proposal efforts and provide technical salessupport. The BSA will specialize in Microsoft Dynamics CRM Solutions, and therefore, provide deep expertise in lead qualification, opportunity assessment, opportunity development and proposal development.
In this role, you will work with Avanade’s field sellers and strategic partners to develop business solutions, deepen their technical capabilities and build industry messaging which will have material impact on growing our business. You will also identify trends and whitespace opportunities that can be evangelized internally to strengthen our ability to compete. Another key focus is the enablement of field technical sellers to strengthen their knowledge of our offerings, their ability to execute and to enable successful industry aligned deal engagement. Primary required product domain expertise in Dynamics 365 (Dynamics CRM) with inclusion of Microsoft Platform solutions.
Solution Development (20%)
Customer Delivery (20%)
Ø SalesSupport, which includes sales and revenue targets.
Ø Solution Assets.
Ø Harvesting of field-generated assets.
Ø Continual growth and maintaining of technical skills and certifications.
Ø Be active in Avanade technology communities & demonstrate leadership.
KNOWLEDGE AND SKILL REQUIREMENTS:
Ø Deep functional and technical acumen and understanding of Microsoft Dynamics CRM and xRM platform.
Ø Understand and articulate integration architectures including development tools/products and standards.
Ø Strong customer service orientation.
Ø Business process analysis and design.
Ø Strong knowledge of the following:
Strong hands-on technical background in Microsoft technologies, including developing production applications in this discipline.
Experience in delivering architecture design sessions, deep technical presentations and industry-focused demos to LOB owners and C-Suite executives.
Exposure to Machine Learning, Azure, IoT and Cortana Intelligence is desirable.
Global deployment experience highly valued.
Experience with networking and interoperability technologies such as ASP and Web Services.
Ability to quickly grasp customer/partner strategic business objectives to articulate an engagement plan that addresses these objectives.
PROFESSIONAL BACKGROUND, EDUCATION & QUALIFICATIONS:
Ø BachelorDegree in a technical discipline or equivalent work experience.
Ø 5+ years of experience in CRM either in pre-sales or customer solution development. Delivery background preferred.
Ø Microsoft Dynamics 365 (CRM), Microsoft SharePoint and Microsoft technologies & trends.
Ø Minimum of 2years of experience using web development tools and architectures such as VB, C++, SQL Server, ASP, OOD.
Ø Demonstrated success in the leading and managing of people in a team-based environment.
Ø Strong written and verbal communication skills.
Ø Strong consulting and client facing skills.
Ø A minimum of 3years of experience with multiple platforms: Web Servers, NT, Windows2000, and Application Servers.
Requisition ID - 51335