Business Solution Analyst

Mercy Ships   •  

Lindale, TX

Less than 5 years

Posted 237 days ago

This job is no longer available.

To fulfill this job successfully, an individual must be able to perform each essential duty satisfactorily:

  • Planning, Acquisition & Deployment
    • Meet with decision makers, service owners, and end users to define requirements and goals, and to identify and resolve systems issues
    • Lead design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow
    • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
    • Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions
    • Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications
    • Conduct research on software and hardware products to justify recommendations and to support purchasing efforts
    • Other duties as assigned.
  • Operational Management
    • Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization
    • Create system design proposals
    • Perform cost-benefit and return on investment analysis for proposed systems to aid management in making implementation decisions
    • Ensure compatibility and interoperability with other Mercy Ships information services
    • Create systems models, specifications, diagrams, and charts to provide direction to system programmers
    • Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support
    • Other duties as assigned
  • Training
    • Coordinate with department heads to assess departmental training needs and objectives
    • Create, administer, analyze, and report on end user needs assessments and skills assessments
    • Design, develop, and deliver a business applications training curriculum and individual classes
    • Assess, recommend, and purchase courseware packages, and support development of appropriate courseware tools
    • Provide orientation and training to end users for all modified and new business applications
    • Prepare course materials and exercises and present instructor-led training sessions
    • Review training materials and documentation and keep them up to date
    • Create and communicate training schedules in consultation with departmental decision makers
    • Collaborate with HR to maintain a database to track training participants' status and results
    • Maintain feedback mechanisms, analyze results, make recommendations for training improvement, and integrate changes in curriculum and/or courses
    • Other duties as assigned.

Qualifications (Knowledge, Skills, Abilities, And Requirements)

The requirements listed below are representative of the knowledge, skill, and/or ability required:

  • Supportive of Mercy Ships mission and vision, and committed to its core values
  • Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability
  • Able to contribute to community life, requiring stable and healthy interpersonal skills
  • System and business analysis skills
  • Design Skills
  • System Development skills
  • Testing skills
  • System implementation skills
  • Project management skills
  • Task management skills
  • Advanced problem solving skills
  • Ability to create systematic and consistent requirements specifications in both technical and user-friendly language
  • Excellent listening, interpersonal, written, and oral communication skills
  • Highly self motivated and directed
  • Ability to effectively prioritize and execute tasks while under pressure
  • Strong customer service orientation
  • Experience working in a team-oriented, collaborative environment

Education And Experience:

The requirements listed below are representative of the education and / or experiencerequired:

  • Bachelor's degree in the field of business administration, computer science, finance, or information systems, or the equivalent combination of education and experience
  • At least 3 years proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
  • Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products
  • Proven experience with adult learning principles, methodologies, and course design techniques