Business Risk Manager ( Operational Risk Consultant 4 )

Wells Fargo   •  


Industry: Accounting, Finance & Insurance


5 - 7 years

Posted 215 days ago

This job is no longer available.


Job Description

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience. 

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wholesale Banking provides financial solutions to businesses across the United States and globally.  Our nine major business lines include Business Banking, Middle Market Banking, Government and Institutional Banking, Corporate Banking, Commercial Real Estate, Financial Institutions Group, Wells Fargo Commercial Capital, Wells Fargo Securities, and the Investment Portfolio. We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses.

Wholesale Commercial Real Estate (WCRE) operates throughout the United States, as well as Canada and the United Kingdom, to deliver a comprehensive platform of financing and banking products for experienced commercial real estate companies including balance sheet lending, CMBS origination and distribution, loan servicing, agency financing for multifamily properties, and debt and equity capital for affordable housing.

Wells Fargo Commercial Mortgage Servicing (CMS) is the industry leader and provider of real estate loan servicing in the United States, with global locations in India.  CMS provides the best in class mortgage servicing for a variety of third party customers and stakeholders, including Commercial Mortgage Backed Securities (CMBS), Mortgage Backed Securities (MBS), US Government-Sponsored Entities (GSE), US Department of Housing and Urban Development (HUD), Interim Lenders, Specialized Warehouse Lenders, and Secondary-Market Lenders.  CMS also provides loan and portfolio level asset management for SRE/Real Estate Capital markets (RECM) balance sheet loans and loan and facility level asset management for Commercial Mortgage Loan Finance (CMLF). Services include:  payment and escrow processing, cash and treasury management, asset management and surveillance - loan covenants, borrower consent requests, and investor reporting and collateral administration.

This position will be a designated line of business risk officer and as such will be the primary point of contact for CMS on operational risk and regulatory compliance matters. The CMS risk officer will be responsible for customizing, implementing and monitoring risk based programs to identify, mitigate and control operational, compliance and financial crimes risk. You are expected to develop and maintain expertise regarding the businesses operational risks, corporate policies and regulatory compliance requirements in addition applicable local, state and federal regulations.

This role requires a history of success in leading constituent business line(s) in a successful risk management program including risk assessment of products, systems, processes, and the development of corrective action plans to manage change and mitigate risks.  The chosen candidate must be proactive, capable of differentiating risk and prioritizing use of resources, and employ core consulting behaviors such as customer focus, collaboration, change leadership, and effectively interact with business line staff, management, and senior leadership.  The position is responsible for informing; educating and influencing change to mitigate risk, address regulatory requirements and policy standards and to maintain an overall view on the risk profile for CMS.

The position will collaborate with risk management partner groups and peers across the enterprise.  This position will also work closely with CRE centralized risk teams to design, implement and monitor operational risk and regulatory compliance programs and to execute on strategic initiatives and policies.

Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following, and adhering to all applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Required Qualifications

  • 6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both

Desired Qualifications

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization

Other Desired Qualifications

  • An active Certified Regulatory Compliance Manager (CRCM) designation
  • Previous experience in risk management and audit in financial services and real estate lending.  
  • Effective written and verbal communication skills
  • Demonstrated ability to work with minimal supervision, adapt and adjust to changing work priorities and to multitask
  • Strong knowledge and understanding of CMBS and government Sponsored Multifamily servicing and asset management
  • Familiarity with corporate compliance tools (SHRP)