Business Relationship Manager, Human Resources

11 - 15 years experience  •  Automotive.

Salary depends on experience
Posted on 11/10/17
11 - 15 years experience
Salary depends on experience
Posted on 11/10/17

Business Relationship Manager, Human Resources in Nashville, Tennessee


Nashville, Tenn.-based Bridgestone Americas, Inc. is the U.S. subsidiary of Bridgestone Corporation, the world’s largest tire and rubber company.

Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand tires to address the needs of a broad range of customers, including consumers, automotive and commercial vehicle original equipment manufacturers, and those in the agricultural, forestry and mining industries.

The companies are also engaged in retreading operations throughout the Western Hemisphere and produce air springs, roofing materials, and industrial fibers and textiles. The Bridgestone Americas family of companies also operates the world’s largest chain of automotive tire and service centers.

Guided by its One Team, One Planet message, the company is dedicated to achieving a positive environmental impact in all of the communities it calls home.

Position Summary

The Business Relationship Manager (BRM) is the primary owner of the IT relationship that enables the success of Bridgestone Americas through effective, creative, and innovative leadership in strategic IT initiatives on behalf of HR & Corporate Communications functions. The Business Relationship Manager for HR & Corporate Communications has the overall responsibility to serve as the strategic interface to those business units for the purpose of business technology strategy development, solution discovery, risk management and relationship management. The BRM also provides highly valued strategic consulting and guidance through key IT initiatives, relevant project information, project priorities and proactively serving as a trusted advisor to the business unit leadership teams. The Business Relationship Manager serves as a lead role in enabling the business to achieve their objectives through the effective use of technology.


  • Develop the business acumen to effectively support HR & Corporate Communications functions and identify opportunities for technological solutions to support strategic business vision.

  • Responsible for the development and establishment of the 5-year technological roadmap for sales, sales operations, and marketing to support the business strategy

  • Ownership of the IT demand pipeline

  • Oversee technological solutions and business value propositions for IT investments

  • Manage internal customer expectations with respect to IT services, identifying gaps between customer needs and IT capabilities, and work to find innovative solutions to close those gaps

  • Strategic advocate representing both IT and HR & Corporate Communications

  • Collaborate with other Business Relationship Managers, IT senior management, middle management and teammates to ensure corporate, business unit and IT objectives are aligned and being managed effectively

  • Lead the business alignment team and set direction and priority on initiatives and projects

  • Provides oversight of HR & Corporate Communications IT Investment Project Portfolio

  • Collaborate with architecture and operations teams to ensure solution compatibility with company standards.

  • Manage and support established governance processes to ensure all demand for IT is recognized, approved and prioritized by business unit

  • Perform other duties as assigned


  • B.A or B.S. in management information systems, computer science, finance or business related degree

  • B.A in finance or strategic management is preferred

  • 10 – 15years of IT and/or business related experience with exposure to varying technical environments and business areas. At least 3 years of experience with managing team(s) responsible for strategic planning or business development

  • Domain Experience related to quality assurance, sales engineering, EHS, or related business domains is preferred (whether in IT or business function)

  • Must be a strong communicator (both written and verbal) with a skilled competence in managing vision and purpose

  • Strong ability to build trust, relationships and partnerships.

  • Proficient with Microsoft Office Suite


  • Masters in Business Administration, Finance, Strategic Management, or related field

  • 2+ years in a Leader of Others role

  • 5+ years experience facilitating development and implementation of technology initiatives/programs/projects based on business objectives

Requisition ID 2017-120499

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