Business Process Manager

Bobcat Company   •  

West Fargo, ND

Industry: Manufacturing

  •  

11 - 15 years

Posted 32 days ago

This job is no longer available.

Job Information

Location open to: Gwinner ND, Bismarck ND, West Fargo ND, Wahpeton ND, Litchfield MN or Statesville NC

The Business Process Manager is responsible for leading the IDS business process team, which is focused on maintaining the IT business processes currently in place, as well as designing & implementing new processes.

Role & Responsibility

Business Process Fit Gap Analysis

  • Participate in the fit gap analysis of existing processes
  • Manage business analysts and key users and coordinate with business to make sure to bring all required knowledge about business processes on the project
  • Identify 'above the line' and 'below the line' where 'above the line' means global standrd process and 'below the line' means site peculiar process
  • Manage business analyst and key users and coordinate with business to make sure to bring all required knowledge about business processes on the project
  • Build strong relationships with power users within business functions
  • Identify and define detailed product requirements and use cases
  • Set up and maintain functional requirement documentation
  • Manage the Business Process Management team
  • Assist with annual resource & budget planning activities
  • Govern process changes proposed within projects
  • Define & maintain business processes documentation
  • Lead projects to deploy new & re-engineered business processes across multiple BU’s within the region
  • Build & maintain end user training documentation

General

  • Manage the Business Process Management team
  • Assist with annual resource & budget planning activities
  • Govern process changes proposed with projects
  • Define and maintain business processes documentation
  • Coordinate 'above the line / below the line' processes with global counterparts
  • Maintain relationship with global affiliates and BU's for systems which are global in scope
  • Lead projects to deploy new and re-engineered business processes across multiple BU's within the region
  • Build and maintain end user training documentation
  • Lead process training sessions with the business
  • Lead transitions from project stabilization to operational support team

Testing

  • Design use cases for testing team
  • Participate in transitioning the requirements and use cases to the designers, and ensure a clear and complete understanding of the requirements

Training

  • Create/adapt training material
  • Create/adapt training exercises for the training sessions
  • Train all users

Job Requirement

  • Education Required: Business Administration - Bachelor’s Degree
  • Experience: 10>15 years
  • Travel Standard: < 50%
  • SAP or Oracle ERP experience
  • Business process management experience
  • Management experience
  • Project management
  • Process understanding
  • Process improvement vision
  • Ability to analyze and design business processes
  • Ability to develop product requirements based on input gathered from a variety of sources including analysis results and feedback from the user community
  • Ability to develop test conditions and expected results based on the application requirements
  • Ability to review project deliverables for completeness and quality, and compliance with established project standards
  • Verbal and written communication skills
  • Attention to detail

The world-renowned brands that make up Doosan Bobcat produce industry-leading compact and heavy construction equipment, attachments, air compressors, lighting systems, generators and articulated dump trucks. Doosan Bobcat is a part of the Doosan Group, which employs 43,000 people in 38 countries worldwide. With people at the core of who we are, we believe the growth of our people will lead to the continued growth and success of our world-class company. Our team of dedicated employees is the backbone that allows us to provide construction equipment solutions that help our customers build the world of tomorrow. Wherever you find us, you’ll hear the sounds of progress, see the results of our people and feel the rhythm of transformation in everything we do.