Business Process Management - Personal Lines Insurance Products

Confidential Company  •  Hartford, CT

Less than 5 years experience  •  Business Services

$110K - $150K
Posted on 03/03/18 by Greg Foss
Confidential Company
Hartford, CT
Less than 5 years experience
Business Services
$110K - $150K
Posted on 03/03/18 Greg Foss

Build a workflow team with the ability to manage business analysis work to define scope of workflow requirements from various business functions and lead execution of workflow delivery through an agile methodology.

 

Duties:

 

*** Develop internal client deliverables including modeling of future state processes, development of user stories, user journey maps, and user interaction screens.

 

*** Define workflow standards including boundaries for configuration versus customization and governance rules for evaluating business requests.

 

*** Coordinate with Technology and Operations on long-term strategy for workflow platform, including service delivery standards.

 

*** Lead and assist with projects including identifying business improvements and solutions, business case development, requirements definition, process and organization design, and procedure development.

 

*** Coach and structure delivery team with an agile delivery model.

 

*** Manage allocation of resources for the implementation of workflow projects, as well as enhancements to existing workflows.

 

*** Implement production, productivity, quality, and customer service standards.

 

***Support configuration management and deployment processes.

 

*** Collaborate with internal partners to monitor usage and performance to troubleshoot and resolve issues as they arise.

 

*** Lead cross-functional teams to investigate operational issues and recommend solutions.

 

Fast paced and growth oriented organization offers a competitive compensation package, comprehensive health care plan, bonuses, 401(k) with company match, company vehicle, cell phone, generous vacation time, numerous professional development opportunities, and more!

 

Please reference #37544278 when responding.Education Requirements: Bachelor DegreeMinimum Experience Requirements: 2-5 yearsJob City Location: HartfordJob State Location: CTJob Country Location: USA

Diedre Moire Corporation, Inc.

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