Business Process Management - Personal Lines Insurance Products


Hartford, CT

Industry: Business Services


Less than 5 years

Posted 326 days ago

  by    Greg Foss

This job is no longer available.

Build a workflow team with the ability to manage business analysis work to define scope of workflow requirements from various business functions and lead execution of workflow delivery through an agile methodology.




*** Develop internal client deliverables including modeling of future state processes, development of user stories, user journey maps, and user interaction screens.


*** Define workflow standards including boundaries for configuration versus customization and governance rules for evaluating business requests.


*** Coordinate with Technology and Operations on long-term strategy for workflow platform, including service delivery standards.


*** Lead and assist with projects including identifying business improvements and solutions, business case development, requirements definition, process and organization design, and procedure development.


*** Coach and structure delivery team with an agile delivery model.


*** Manage allocation of resources for the implementation of workflow projects, as well as enhancements to existing workflows.


*** Implement production, productivity, quality, and customer service standards.


***Support configuration management and deployment processes.


*** Collaborate with internal partners to monitor usage and performance to troubleshoot and resolve issues as they arise.


*** Lead cross-functional teams to investigate operational issues and recommend solutions.


Fast paced and growth oriented organization offers a competitive compensation package, comprehensive health care plan, bonuses, 401(k) with company match, company vehicle, cell phone, generous vacation time, numerous professional development opportunities, and more!


Please reference #37544278 when responding.Education Requirements: Bachelor DegreeMinimum Experience Requirements: 2-5 yearsJob City Location: HartfordJob State Location: CTJob Country Location: USA

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