Business Planning & Ops Manager II

Avaya   •  

Durham, NC

Industry: Telecommunications.


8 - 10 years

Posted 239 days ago

This job is no longer available.

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit


Short Description

Provides operational support in the sales channel to support sales associates and managers in their revenue generation activities. Oversees executing, evaluating, and/or managing new initiatives and business processes/opportunities that may involve coordination between the sales channel and other organizations, such as Marketing, Product Management, Business Services, and IT. Responsibilities may include, but are not limited to, the following: sales process support (orders, escalations, resources); sales reports and analysis (budget, results, etc.); revenue recognition support (reporting, etc.); sales channel representative on Marketing and Product House activities; and other general operations management activities (business planning, operational plans, project management, communications, etc.). Work is performed with minimal direction and is reviewed by senior management. Anticipates and identifies complex business needs and recommends solutions to complex problems. Typically requires 7 - 10 years experience and a Bachelor's degree or equivalent experience.




7 - 10 Years of Experience


Bachelordegree or equivalent experience