Business Operations Manager

Yext   •  

New York, NY

Industry: Enterprise Technology


8 - 10 years

Posted 62 days ago

This job is no longer available.

Business Operations Manager, you will help design and optimize business process across the Yext Revenue Division, including analyzing existing processes and identifying inefficiencies, gathering requirements and designing new workflows, owning change management, and designing and administering systems to support new processes. In this role, you will team with Product / Engineering, Finance, Operations, Legal, and Sales Leadership and oversee the design of business processes across the division for the Enterprise, Partner and SMB channels globally.


  • Provide strategic and operational leadership in the design, development and implementation of standardized sales metrics
  • Collaborate with teams across Sales, Finance, Operations, Product to surface and explain a variety of complex sales challenges, from pipeline to close rates
  • Leverage, manipulate, and analyze sales data to drive business decisions that contribute to revenue acceleration
  • Work closely with Corporate Engineering and Business Insights to ensure metrics are available data warehouse
  • Validate and integrate disparate large datasets
  • Build and maintain reports, dashboards, and metrics and monitor the integrity and validity of the reported data
  • Streamline workflows to craft efficiencies and actively develop ways to improve reporting, analysis and operational support.

Minimum Requirements

  • Bachelor's degree required in related field, additional certification or degree in Data Analytics strongly preferred or similar college level education
  • Minimum 7 years related work experience
  • All candidates, who may not have the above-listed years' experience, but can demonstrate the necessary skills, may apply and will be considered
  • Excellent communication and cross-functional collaboration skills
  • Experience storytelling through data
  • Significant experience in data, reporting, analytics and strategy
  • Expertise in Tableau, relational databases and SQL
  • Proven experience partnering with teams to drive data driven decisions
  • Superior analytical, quantitative and data modeling skills
  • Ability to develop and manage projects or process change