Business Integrity Associate, Business Platform Experience

5 - 7 years experience  •  Internet Services

Salary depends on experience
Posted on 10/16/17
Menlo Park, CA
5 - 7 years experience
Internet Services
Salary depends on experience
Posted on 10/16/17

Summary:

Passionate about diving into the world of big data and trends analyses? If given a vast database, would you find useful information in it and organize it into beautiful charts that tell a compelling story? Interested in solving complex problems that are geared towards improving Facebook and its community’s experiences? Excited about learning how to scale and automate processes? Come join Business Integrity at Facebook!

The Business Integrity team protects users and ensures safe connections between users and businesses. We are further split into the Ads Integrity and Pages + Commerce verticals and together ensure our platform is a high quality ecosystem for users, developers, page admins, advertisers and businesses to create and promote digital content. We are an analytics-driven operations team that thinks upstream to constantly implement solutions at scale through better automation strategies.

We review ambiguous activity to classify and deconstruct emerging patterns and trends. Successful candidates for this team have a bias toward action and enjoy finding patterns amid chaos, making quick decisions, and aren't afraid of being wrong. This position will be challenged with having to balance the day-to-day service/support of our customers, while also identifying innovative ways to solve problems upstream and scale our operations. This position will be based in Menlo Park.

Required Skills:

  1. Develop compelling analyses to execute data-informed initiatives that improve customer experience and drive growth of Facebook Pages

  2. Review and take action on suspicious admin behavior while identifying trend characteristics that can enhance automation

  3. Partner with Product and Engineering teams to solve problems at scale

  4. Inform, influence, and execute new strategies and tactics using sound analysis and impact metrics to support your positions

  5. Leverage data informed insights to drive new products and initiatives

  6. Identify trends to enhance the support and detection processes and improve team efficiency

  7. Manage, coordinate, and/or support policy enforcement projects as needed

Minimum Qualifications:

  1. BA/BS degree with 4+ years professional experience (quantitative disciplines such as math, statistics, computer science, information systems )

  2. Ability to source and manipulate both internal and external data sets

  3. Ability to communicate

  4. Critical thinking skills, with experience solving problems in a professional setting

  5. Ability to follow-through on execution and procure necessary resources to ensure project completion

  6. Understanding of statistical analysis and Excel skills

  7. Facebook user

Preferred Qualifications:

  1. Knowledge of SQL or statistical software

  2. Experience working with or in support of diverse communities

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