Business Development Lead, Services at Rockwell Automation in Milwaukee, WI

The Services Business Development Lead (BDL) is responsible for driving sales growth in North America for the Services business suite of offerings within their assigned geographic territory/domain specialty with a focus on new contracts. Often the pursuit leader, the BDL provides sales leadership and consultation within assigned territory as well as assuming direct involvement in major sales opportunities. Provides domain expertise of industries, applications, and technologies relevant to Rockwell Automation Services. Responsible for establishing and maintaining business relationships at key accounts, leveraging existing North America Sales and Distribution relationships with the customer. Performance of these duties requires a substantial amount of independent interface with Rockwell Automation customers, our authorized distributors, strategic alliance partners, and business unit personnel.

• Responsible for leading Service Sales Pursuits working in collaboration with the sales team to qualify and close services opportunities to grow annual recurring revenue. Responsible for creating and executing strategies for selling contractual and consulting services. Focus will be on large, impactful opportunities that align with the regional and territory Services business development plan.
• Responsible for collaborating with North America sales, distributors, business unit personnel to align new service offerings with customers’ needs within the region.
• Leadership to drive accelerated growth results including the development of collateral and participation to assist the sales force following the Disciplines Sales Process in identifying and meeting requirements.
• Individual must exhibit appropriate domain expertise of the services portfolio, focus industries, and applications within assigned geography. Provides domain expertise for services and is able to provide consultation & business expertise to customers, North America Sales and distribution to create data driven solutions.
• Individual engages at key accounts and opportunities within assigned geography by providing presentations, demonstrations, and other activities. Responsible for identifying ways for customers to reduce risks and costs by aligning client needs with our capabilities. Has strong business and financial acumen and comfortable operating at executive level within a client account.
• Understands and supports business processes and serves as a liaison between customers and North America sales by collaborating with business unit resources to meet customer needs.
• Provides feedback to the business unit on local market data such as trends, competitive information, and conditions. Provide feedback to the business unit on its “Ease of Doing Business” initiatives. Assist in developing strategy to improve. Communicates with the business unit in matters of technical and commercial requirements, new services, promotions, and any additional aid required by the assigned geographic area to ensure customer satisfaction.
• Ensures thorough familiarity with policies and procedures relating to standards of business conduct.
• Conducts tasks in accordance with the applicable health, safety, quality and environmental regulations (state/federal laws) as well as Rockwell Automation policies and procedures.
• Performs other duties as assigned.

QUALIFICATIONS

• Bachelor’s Degree, or in-lieu of a degree, a minimum of 4 years of working experience, preferably in Engineering, Manufacturing, Industrial Automation, Technology or other related field.
• Must be able and willing to travel 25% plus of the time to assigned territories.
• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Preferred Qualifications

• Typically a minimum 8 years of sales experience in consultative sales, with the ability to develop business value propositions.
• Typically a minimum 8 years of Automation, engineering services or manufacturing industry experience.
• Excellent interpersonal, written, and oral communication skills.
• Proven experience working in complex environments; and managing conflicting demands and expectations.
• Proven experience in developing account penetration and development strategies.
• Proven ability to work in a collaborative, team-based environment.
• Self-starter with strong leadership skills.
• Awareness of Rockwell Automation products and services & solutions suite.
• Strategic thinking with executive selling/strategic account management skills are required.
• Proven experience of working in complex environments; and managing conflicting demands and expectations.
• Demonstrated ability in developing account penetration and development strategies.
• A successful track record of achieving sales revenue targets (products & services).
• Ability to identify sales opportunities and translate client requirements to business requirements.
• Influencer with strong presentation skills
• Work independently with minimal guidance as well as in teams.
• Work in a collaborative, team-based environment.
• Financial acumen and understanding of manufacturing operations