Business Consultant III

Calero Software   •  

Virtual / Travel

Industry: Professional, Scientific & Technical Services

  •  

8 - 10 years

Posted 67 days ago

This job is no longer available.

Job Summary:

Provides subject matter expertise relative to modeling data, configuring business rules, and training customers to effectively leverage Calero Software solutions.

Duties and Responsibilities of the job:

  • Documents customer integration requirements by authorizing design documents for systems integrations and feeds
  • Document and prioritize customer business requirements related to the business objectives, strategy and tactics to achieving desired results
  • Works as a liaison among project stakeholders in order to elicit, analyze, communicate and validate requirements for system design
  • Prepare and publish reports, documents, and tools to increase the effectiveness of the Calero services team and increase customer success stories and satisfaction
  • Facilitate project and technical discussions with client counterparts
  • Facilitate formal and informal training workshops with customers via in-person, on-site and webinars
  • Proficient on all modules of the PINNACLE solution including integration, financial and operations modules
  • Work independently as lead consultant on assigned projects
  • Serve as consulting lead by delegating project tasks to business consultants. Monitor performance and provide feedback on their work
  • Serve as a mentor to employees and business partners, provide training to internal and external resources
  • Work with Product Management to develop functional specifications that will expand or improve the capabilities of the product

Education:

  • Bachelors’ degree in Technology, MIS or Business Administration

Experience and Training:

  • Must have at least 7years previous experience in a similar role
  • Leadership, Lean Six Sigma, ITIL certifications preferred
  • Knowledgeable of TEM, ITSM, ITAM, and ITFM market, operations and leading solutions

Technical Knowledge:

  • Microsoft Project, Microsoft Office, Microsoft Visio, SharePoint, NetSuite
  • Understanding of telecommunications and IT networking

Contact with Others

Work cross-functionality with peers to drive solutions to completion for assigned internal and customer-facing projects.

Confidentiality:

This position will be exposed to extremely confidential information and discretion is paramount. A confidentiality, non-compete, and non-solicitation agreement will be required.

Management Responsibility

This role is seen as an individual contributor with no direct supervisory responsibilities.

Management Responsibility

  • Must work in complex environments with multiple priorities and deadlines.
  • Must be able to present at the Executive/C-Level both internally and with key clients.
  • Must manage communications as required.
  • Travel to client sites and conferences is required.

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