Business Applications Support Manager

DBi Services   •  

Hazleton, PA

Industry: Professional, Scientific & Technical Services


11 - 15 years

Posted 167 days ago

This job is no longer available.


  • Interface with finance group to establish a priority listing for all:
  • New application requests
  • Updates to existing application
  • Interface between applications requested by other functions and finance
  • Communicate, co-ordinate and prioritize finance projects with IT by establishing an IT priority list of requests.
  • Track and maintain status update of all projects with regular reports to finance group.
  • Manage Oracle Finance Help Desk and respond to end user support tickets. Escalate tickets to appropriate individuals as needed.
  • Ensure R12 is appropriately secured and audits the security features to ensure only authorized access to data entry and control of changes.
  • Provide support in coordination with IT systems manager for Oracle R12 applications, including General Ledger, Project Billing, Project Contract, Accounts Payable, Accounts Receivable, Fixed Assets, Procurements, HR, and Cash Management.
  • Manage and coordinate development of EIS reports with support from IT team and where required external providers.
  • Assist in developing views for EIS reports and creating views to develop and publish EIS reports for end users.
  • Work closely with department leadership to gather functional requirements for Oracle applications or 3rd party boundary applications that may interact with Oracle.
  • Interact with leadership and end users to gather reporting requirements and prepare functional design documents for report development.
  • Develop and in-depth understanding of how boundary applications interface and utilize Oracle data. Job Cost, Reforecasting, Kronos, PSR’S.
  • Coordinate and provide orientation and training to new team members in Accounting and Finance.
  • Work on enhancement requests, gather business requirements, and prepare functional design documents for custom development in Oracle.
  • Serve as the Finance functional owner in analysis, design, development, and testing cycles for customizations, upgrades, and interfaces to Oracle and boundary applications.
  • Work with Finance and IT Application Development to understand how business specific data rolls up into financial statements and how EMSreports financial data from Oracle.
  • Reviewing current Oracle R12 configuration and develop business process improvement recommendations based on Oracle recommended best practices.



  • Minimum of 10 years IT experience, with the following specific experiences: Oracle E-business R12 configuration, implementation, migration, and administration.
  • Bachelor's Degree in Computer Science, Information Systems, or equivalent.



  • Knowledge of data migration processes to Oracle from other E-suite solutions mandatory
  • Expertise working with boundary custom workflow solutions required
  • Experience in implementing and supporting Oracle ERP Applications.
  • Ability to analyze and resolve difficult technical issues quickly in a high-pressure environment.
  • R12 Oracle General Ledger Management Fundamentals.
  • R12 Oracle Sub ledger Accounting Fundamentals.
  • R12 Oracle Financials Accounting Hub Fundamentals.
  • Experience in running Oracle E-business R12 including activities like Patching, Cloning, Replication, System Administration, troubleshooting in HA and DR environments.
  • Good knowledge of SQL.
  • Experience administering Oracle EBS Financials, Supply Chain, and HR/Payroll applications.
  • Experience administering Oracle Business Intelligence Enterprise Edition (OBIEE).
  • Excellent analytical, problem solving, interpersonal and communicational skills.
  • Must be available on weekends, nights, and holidays as needed

Physical Requirements

  • Use of hands for computer work.
  • Periodic standing, walking, reaching, and bending.