Business and Finance Operations Manager in Chicago, IL

$80K - $100K(Ladders Estimates)

CBRE Group, Inc   •  

Chicago, IL 60601

Industry: Real Estate & Construction


Less than 5 years

Posted 37 days ago

Working under general direction of Regional Business Operations Manager, responsible for management of core accounting and finance activities for the market.

Core responsibilities to include: accounts payable, billing and accounts receivables, contract administration, forecasting, budgeting, financial analysis & ad-hoc reporting.


Manages a team of 3-10 including overall team direction, goals, staffing and performance management.

Works closely with the Regional Business Operations Leader and partners with corporate accounting and finance to achieve market financial and operational objectives. Analyzes trends to identify opportunities to improve financial performance.

Responsible for business metrics, strategic management of project resources, developing processes and standards to streamline overall business operations. Conducts special financial and business studies and other duties as assigned by management. Produces routine and ad hoc financial reports, packages and pro forma analyses.

Prepares reviews and monitors data reports including Accounts Receivable, Income, EBITDA, pipeline and other business metrics. Analyzes income and expense trends to identify opportunities to improve profitability. Makes recommendations on revised controls and implements actions for improvement.

Oversees submission of reports/request deadlines. Coordinates work with other departments. Compiles and reviews statistics and market data and adds commentary to complete analysis reports required for acquisitions, transitions and/or business proposals.

Ensures compliance with company policy, real estate law and state/federal guidelines. Responsible for maintaining data integrity, data standards and clean-up, training staff and development of quality control measures.

Responsible for troubleshooting and resolving complex inquiries and requests from internal and external clients. Develops project plans and costs, including personnel and fiscal requirements to achieve defined objectives. Provides updates relative to project resource and fiscal plans.

Leads and facilitates communication of best practices, policies, procedures and initiatives to support field operations. Ensures shared knowledge, implements process improvements and engages right resources in issue identification and resolution.

This is an official CBRE Human Resources Document and is intended for internal distribution to company employees only. Any external use or distribution of this document is prohibited without the express approval of the Human Resources Department. This job description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

May train new team members on policies, procedures, processes, administration and governance. Performs other duties as assigned.


Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Bachelor's Degree (BA/BS) or equivalent from four year college or university plus a minimum of three years related work experience to include budgeting, finance and or business analytics; or equivalent combination of education and experience. Previous Team Lead or Supervisor related experience preferred.




Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.


Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial/business analysis including the preparation of reports.


Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems effectively while dealing with sensitive situations. Requires advanced analytical and quantitative skills.


Advanced proficiency in Microsoft Office Suite. Spreadsheet skill set to include advanced functions such as graphics, pivot tables, macros and database management required.


Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.

Valid Through: 2019-10-10