Business Analyst in San Jose, CA

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Enterprise Technology   •  

5 - 7 years

Posted 8 weeks ago

Zensar is a leading digital solutions and technology services company that specializes in partnering with global organizations across industries on their Digital Transformation journey.

Zensar's comprehensive range of digital and technology services and solutions enables its customers to achieve new thresholds of business performance. Zensar helps clients deliberate not only on executing Digital initiatives but on realizing the Return on Digital®.

For enterprises to be resilient and successful in the long run, they will need to focus on three aspects - Digital Agility, Cross-over IT and fundamentally the Stability of Core Enterprise Systems.

We practice Digital internally as we promote externally – Zensar runs on Digital. Through Engaging, Operating, Partnering, and Managing Digital, we believe in Living Digital.


  • 5+ years working experience as a Business Analyst
  • Good understanding of understand CISCO process and tools.
  • Solid understanding of CISCO Order Management, Customer Data
  • Excellent Order Management domain knowledge
  • Good knowledge and experience on Quote to Cash processes (Order and Booking, Order Management, Service Contract Management, Logistics and Returns)
  • Certified in Advanced Technologies in Order Management is an added advantage
  • Ability to interact effectively with client
  • Good people management and communication skills
  • Proven experience in operation management
  • Proficiency in Excel and Tableau
  • Capable of managing and resolving high-pressure situations and issues
  • Strong ability to understand data, metrics and reporting
  • Proficiency in Business Objects tool
  • Experience in BAT and UAT
  • Drive team to deliver as per client expectations