Reporting to the Manager - System Operations, the Business Analyst will be responsible for supporting COTS systems by resolving incidents, service requests or problems.
More specific responsibilities include:
- Proactively identify areas for improvement regarding the incumbent financial reporting applications.
- Develop hands on knowledge of the ERP, financial consolidation and reporting applications to investigate issues, identify root causes, recommend and drive resolutions.
- Proactively communicate and collaborate with business system owners and end users to analyze information needs and functional requirements.
- Gather and evaluate business requirements to prepare associated documentation and configuration specifications.
- Act as the liaison between Finance, Operational business units, Technology teams and Vendors.
- Work with and support/ma