The Business Analyst will work closely with staff from the Driver Services Department and Department ofInformation Technology (DoIT) to determine requirements, development of new/revised processes and procedures, development of documentation requesting changes, testing, training, implementation, and support of functional requirements. The Business Analyst will identify requirements via industry standard analysis techniques such as data flow modeling, workflow analysis, and functional decomposition analysis. The Business Analyst will solicit requirements through interviews, workshops, and/or existing systems documentation or procedures.
In general, the role will include the creation/revision of the following analysis artifacts and deliverables:
? Process Maps
? Business Requirements
? Business Rules
? Use Cases
? Use Case Diagrams
? Test Cases
Business Analyst - High Level Responsibilities includes:
? Review, analyze and fully understand federal requirements.
? Review and analyze current workflow, policies and procedures to identify areas of non-compliance with Federal requirements
? Assist with development of requirements and documentation outlining necessary changes
? Assist with development of training material
? Assist with acceptance testing/implementation of system changes
? Assist with post-implementation error resolution.
Required Qualifications or Experience Of Business Analyst:
? BA/BS Degree, in a technology related field preferred or otherdegree and 4-6 years experience working as a Business Analyst
? Strong requirements management skills.
? Process driven analysis skills and a background in various requirements elicitation methods
? Strong verbal and written communication skills.
? Must be able to communicate effectively and confidently with users, team members and management.
? Must be flexible and willing to undertake a wide variety of challenging tasks.
Strong facilitation skills.
Must be able to elicit requirements from various personalities across organizational and geographical boundaries.
MS-Visio, MS-Word, MS-Excel,
Optional Desired Skills or Experience:
? Experienceworking with Federal Program Requirements
? Experience working on a Department of Motor Vehicle projects
? Experienceworking with the CDLIS or PDPS Systems