Reporting to the Director of Sales Operations, the Sales Operations / Business Analyst will work globally to help create and drive strategic and operational plans that enable the organization to scale efficiently. The role requires thorough understanding of forecasting, sales operations and sales support processes, working closely with Executive Management, Sales Leadership, Operations, Legal and Finance. The individual will be responsible for revenue/sales analysis and reporting of sales related activities to increase overall sales productivity, identify and implement areas needing improvement or development to bring a high level of uniformity, responsibility and tracking.
Understand CRM system, SalesForce.com, implementing ways to maximize sales productivity with the system and refine/change the system as needed or requested. Align with administrators of ERP-CRM reporting tools to reflect sales structure.
Work across a Global Sales Team to develop efficiencies in the account management, sales processes. Support sales leadership to understand important measurements, develop/refine mechanisms of reporting, routinely conduct and report measurements.
The individual will be responsible to establishing standard tools, methodologies and business process to improve operational efficiency. Refine or develop workflows for the sales group to assure consistency, effectiveness and adherence to the processes.
Develop metrics and analytics; provide quantitative analysis to include ROI, trend, opportunity/risk assessment, forecasting, probability and projection modeling. Report and understand the meaning of measurements, identify trends, areas of strength and weakness.
Provide oversight and management of revenue attainment to ensure performance meets established metrics and expectations.
Partner with Finance to provide business input for financial planning, automate and streamline processes for global implementation
Partner with IT to implement automation and consolidation of reports, increase self-service options and simplification.
Lead and deliver all aspects of analysis on projects that will lead to identification of major change initiatives
Teradyne (NASDAQ:TER) is a leading supplier of automation equipment for test and industrial applications. Teradyne Automatic Test Equipment (ATE) is used to test semiconductors, wireless products, data storage and complex electronic systems, which serve consumer, communications, industrial and government customers. Our Industrial Automation products include collaborative robots, autonomous mobile robots and sensing and simulation software, used by global manufacturing and industrial customers to improve quality and increase manufacturing efficiency. In 2018, Teradyne had revenue of $2.1 billion and currently employs approximately 4,900 people worldwide. For more information, visit teradyne.com. Teradyne® is a registered trademark of Teradyne, Inc. in the U.S. and other countries.
Basic Qualifications, Experience, Skills & Education Required
5+ years in sales operations, market research, BA/MBA Excellent verbal and written communication
Ability to capture and document business and reporting requirements from multiple sources
Ability to manage multiple data analysis requests of varying size/scope with attention to detail
Critical thinker and problem solver, able to draw conclusion and offer solutions
Strong knowledge of MS Office application
Expert knowledge in Excel, VBA knowledge a plus
Salesforce.com experience preferred
Experience working in a global role - some domestic and international travel